Support » Plugin: WooCommerce » WooCommerce 3.0 changed all Subscriptions to Simple Products

  • Just noticed all Simple Subscriptions were somehow changed to Simple Products.

    Also unable to save them back as subscriptions so that is kind of a problem.

    • This topic was modified 2 years, 9 months ago by bowenac.
Viewing 9 replies - 1 through 9 (of 9 total)
  • I had the same thing with over 400 subscriptions.

    In the end I rolled back Woocommerce to the previous version.

    I then had to go into the server database and edit the subscriptions.

    Woocommerce had changed them all to manual review / simple products.

    Lost several hours to this yesterday.

    It had changed the subscriptions to:

    _requires_manual_renewal=true
    _payment_method=
    _payment_method_title=Manual Renewal

    But should have been configured like this in my system:

    _requires_manual_renewal=false
    _payment_method=stripe
    _payment_method_title=Via Pay with Debit or Credit Card

    Hope you manage to get it sorted. It was a nightmare day yesterday.

    I won’t be updating it again without fully testing in local server environment.

    Rolled back from repo, and db backup before updating…

    Did you have an answer ?
    Even with getting back to WW < 3.0 I’m not able to put my product back to Simple Subscription.
    They automatically go to Simple Product…

    Need a fix, quickly … :/

    Hey guys, we found the same issue as @djagecy and actually ran some mysql queries to set all of our subscriptions back to their correct payment method. Unfortunately we’ve found that renewals still aren’t charging correctly for us. My sincerest condolences to everyone else who’s had their site murdered by these update. We’re all in this together. :p

    Please, if anyone figures out how to fix this, report back here for the rest of us.

    Did you roll back your site?

    I found that the error was also with a different plugin with my website (WP Job Manager WC Paid Listings).

    I have since had a fix file for that plugin. Tested it this time on a test site and the same thing still happens.

    So far all my renewals are going through. But will know for sure in the next week if they are.

    Was a royal pain the the a.. going through and remapping everything.

    WooCommerce Update Helper is now built in to WooCommerce so the old update helper extension is now obsolete. Go to WooCommerce > Exstensions and then at the top of the page click “WooCommerce.com Subscriptions” tab. Then connect your account to see what updates are available. Without this your extensions will appear up-to-date, but they’re not.

    This is still not resolved and spent several hours adding subscription items to my site. Woocommerce – any idea of a fix date. I’m running the latest WP version and Woocommerce versions.
    @oohickz I’m not sure you’re talking about the same issue.

    I’m having this same issue. Just tried upgrading to WooCommerce 3.1.2 and all my products switch to simple products.

    I’ve got all my “job packed subscriptions” changing to “simple subscriptions”
    Any suggestions?

Viewing 9 replies - 1 through 9 (of 9 total)
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