Support » Plugin: WooCommerce » Woocommerce 3.0 billing address/shipping adress

  • Resolved poekel

    (@poekel)


    Hi,
    It seems that in woocommerce version 3.2.4 the shipping and billing adress are
    swapped
    I want the billing address in the admin -> woocommerce -> order overview.
    ( = now exmpty)

    How can i change that ?

    Thanx!
    Poekel

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi there,

    Can you give us a screenshot of this please? Thanks!

    Hi,

    Here is a screenshot

    http://www.apps-projecten.nl/shipping-address.png

    I filled in a dummy order as webmaster.
    Prior to 3.2.4 there were customer billing detail on the empty spot.
    If i fill in the shipping details by hand the information is shown.

    So i think that in 3.2.4 billing details and shipping details swapped places.
    And i want the BILLING DETAILS

    Please help

    Poekel

    Plugin Support D Smith

    (@dsmithweb)

    Automattic Happiness Engineer

    Hi Poekel!

    I’m sorry for the confusion– but as far as I know, WooCommerce has always by default displayed the shipping address in that Order Management view. This is a screenshot from several versions ago:
    https://snag.gy/cJ64vz.jpg

    Is it possible your prior version of WooCommerce had some customization, or a plugin that was changing this information display?

    The Billing and Ship to address columns can be enabled or disabled in screen options.

    Hi,
    I found the screen options and enabled the missing item.

    But now i have SOME (about 10) orders that are missing the shipping info although everything is enabled in the screen options.
    If i look further in the orders. I see shipping And billing info ?

    Any idea ?

    Thanx!
    Poekel

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @poekel

    > But now i have SOME (about 10) orders that are missing the shipping info although everything is enabled in the screen options.
    > If i look further in the orders. I see shipping And billing info ?

    So on the main WooCommerce orders screen, you have the columns headers showing shipping and billing, but some orders don’t have shipping address. However, when you click into that order, the shipping address is showing correctly?

    Thanks,

    Hi,

    The answer is no. Somehow, since 14/11/17 the shipping address id gone even if i click the order. I do not know what happened.
    At first i forget the screen options. ( Right-hand-top-corner) but thats ok now.
    I think everything started when i update from 2.xxx to 3.xxxx

    Help is appreciated!

    Thanx!
    poekel

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Woocommerce 3.0 billing address/shipping adress’ is closed to new replies.