Support » Plugin: WooCommerce » Woocommerce 2.2.2 update disaster / Whitescreen of death

  • Whole site gives white screen.

    adding define( ‘WP_DEBUG’, true ); doesn’t return anything.

    The only way to enable site is disable woocommerce from phpmyadmin.

    When all plugins are disabled, only woocommerce is enabled, I can’t even access wp-admin, whole website is nothing but a white screen.

    By that I can confirm, woocommerce is not interfering with another plugin.

    it all happened after 2.2.2 update.

    https://wordpress.org/plugins/woocommerce/

Viewing 15 replies - 1 through 15 (of 39 total)
  • luckily I took a backup yesterday, I rolled back to old woocommerce, I won’t update until this issue gets resolved.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Can you help me understand this to be able to help you?
    Here are instructions on how to check what is going wrong: http://codex.wordpress.org/Debugging_in_WordPress
    Please post here using the pastebin.org your debug.log.
    I’m waiting for you.

    define(‘WP_DEBUG’, true); doesn’t display any errors. Only a white screen gets displayed whether I turn debug on or off.

    I think there is a big flaw in the new update.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Please read the http://codex.wordpress.org/Debugging_in_WordPress
    I want the debug.log, this tutorial teaches how to generate.
    Please help me so I can help you!

    I mean nothing gets generated in log file when I turn debug on.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Do you enabled the WP_DEBUG_LOG?

    yes I did it as I mentioned earlier in my first post. I will check other stuff and be sure log file has write permissions etc.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Please add this to your wp-config.php:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors',0);
    

    Hello there,

    having same issue with new 2.2.2 version, debug and instructions wont work.

    Please advice

    I had the sames problems, I add that and this is my error:

    Warning: is_readable(): open_basedir restriction in effect. File(G:\PleskVhosts\acstore.com.co\httpdocs/wp-content/plugins/G:\PleskVhosts\acstore.com.co\httpdocs/wp-content/languages/plugins/woocommerce-es_ES.mo) is not within the allowed path(s): (G:/PleskVhosts//acstore.com.co\;C:\Windows\Temp\) in G:\PleskVhosts\acstore.com.co\httpdocs\wp-includes\l10n.php on line 471

    However, the system allowed me to update the database and runs my page with that error screen. My page is http://www.acstore.com.co

    Plugin Author Claudio Sanches

    (@claudiosanches)

    I need you to help me figure out why you are with white screen.
    @violatordead can help me investigating the logs on your server?

    Claudio pode me ajudar??

    Meu problema após atualizar o WooCommerce 2.2 quando estou na página do carrinho e clico para finalizar a venda a página de Checkout é direcionada para a Home.

    Eu fiz alguns testes e descobri que mudando a estrutura de Permalinks de amigáveis eu coloquei como padrão e depois disso voltou a funcionar normalmente. o WP = 4.0 e Woo 2.2

    O detalhe é que eu não gostaria de utilizar o Permalinks padrão do WP.

    Acredito que a falha do Woo está também nos Permalinks pode verificar isso?

    Site: http://www.daveteste.impactum.com.br

    —————/–
    English version

    Claudio can help me ??

    My problem after upgrading WooCommerce 2.2 when I’m in and I click the cart page to finalize the sale of the Checkout page is directed to the Home.

    I did some testing and found that changing the structure of friendly Permalinks I put as default and then it started functioning normally. WP = 4.0 and 2.2 Woo

    The detail is that I do not like to use the default WP Permalinks.

    I believe that failure Woo is also the Permalinks can verify this?

    Site: http://www.daveteste.impactum.com.br

    Plugin Author Claudio Sanches

    (@claudiosanches)

    @andre Pascoa your problem seems quite different than what was reported here.

    Claudio has any clue about my error? What I can I go checking?

Viewing 15 replies - 1 through 15 (of 39 total)
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