Support » Plugin: WooCommerce » WooCommer Registration is not working

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Doug – a11n

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @sohelsarkar

    When i visit this link i see woocommerce default login/registration option. But when i click on Register it’s not working, not showing registration form.

    First thing to check would be if you allow registration on the My Account page:

    Enable customer registration on the "My account" page. on this page – https://thebestmovies.ca/wp-admin/admin.php?page=wc-settings&tab=account

    If this is ticked then I would change to a default theme to check. Storefront and Twenty Seventeen both have separate boxes:

    * Storefront – http://cld.wthms.co/ucuB7Z
    * Twenty Seventeen – http://cld.wthms.co/C91wbe

    Looking at the console, it probably is your theme since there are 6 files returning 404. So if clicking on the Register should load a new form via JavaScript, this is likely the cause.

    Console error – http://cld.wthms.co/waWzrs

    I hope this helps,

    Thanks,

    Thread Starter sohelsarkar

    (@sohelsarkar)

    Thank you for your response.
    Customer registration on the “My account” page is already enabled.
    I think main problem is 404 script errors.
    If i send you wp-admin login user name and password can you please fix this?
    I can’t do it by myself 🙁 If you can do it than please send your email. I will email you details.
    It will be great help for me.
    Thanks
    Sohel

    • This reply was modified 3 years, 12 months ago by sohelsarkar.
    Plugin Support Doug – a11n

    (@dougaitken)

    Automattic Happiness Engineer

    Hi there @sohelsarkar,

    If i send you wp-admin login user name and password can you please fix this?
    I can’t do it by myself 🙁 If you can do it than please send your email. I will email you details.

    I’m afraid as this problem is related to your theme and that isn’t a theme we offer support for, I would need to direct you to the support page for the OceanWP theme here – https://oceanwp.org/support/

    As the cause of your problem isn’t related to WooCommerce but is your theme, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WooCommer Registration is not working’ is closed to new replies.