Support » Plugin: WP Image Zoom » Woocomerce Zoom Error (Free Version)

  • Resolved lfefl1998


    Good, how are you? I have a problem with Woocommerce when integrating the WP Image Zoom plugins, what happens is that I need to have the option of zooming in the products, since the client asked for it, but when I add the plugins it throws an error, and it switch to the products section, and I really don’t know what it is …
    I wish you could help me please, I am using WooComerce….

    • This topic was modified 2 months, 2 weeks ago by  lfefl1998.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Diana Burduja



    what error is the plugin throwing? Is it a PHP warning or a JavaScript error? On which page? Could you make me a screenshot of the error?

    There is a plugin on your website that might interfere with the WP Image Zoom plugin. I don’t know how it’s called. Its ID is “ut-portfolio”. I assume it comes with the Brooklyn theme. Would you please deactivate this plugin and see if this solves the issue?

    Hello how are you?
    Thank you very much for answering…
    Yes, I already deactivate the plugins and still have the same problem, I don’t know what else could happen. If I send you the WordPress accesses, can you check it?
    Thank you!

    I want to buy your Pro version, but first I would like to solve this problem ..

    I hope you can help me, thank you very much.

    Plugin Author Diana Burduja


    The fact that the gallery has the first image missing has nothing to do with the WP Image Zoom plugin. You can check that by deactivating the zoom plugin for a moment. But you can solve it by adding the following CSS rule to your website:

    .woocommerce div.product div.images .woocommerce-product-gallery__wrapper {
        display: block !important;

    The zoom will also work on the gallery if you upload bigger images. Right now the images are 500 x 500px they are stretched a bit by the gallery to be presented at 557 x 576px. Try uploading images about 1000x1000px and the zoom will work alright.



    Hola, haber si alguien me puede ayudar, intento solucionar un “problema” con la elección que hace woocommerce del tamaño de las miniaturas según la escena. El problema existe cuando en la ficha de producto, hago click en zoom para ver la imagen ampliada, se ve algo borrosa porque woocommerce escoge el tamaño de la propia miniatura de la caja de producto (640 x 640) para mostrarla en zoom a (870 x 870), en este caso al hacer zoom, woocommerce debería escoger el siguiente tamaño de miniatura más grande que tengo (800 x 800) pero solo amplia la imagenes de 640 x 640. ¿¿Alguien sabe como hacer que en el zoom, woocommerce, elija el tamaño siguiente más adecuado en vez de hacer zoom a la imagen del producto?? u otra opción para solucionarlo?? 🙁

    Tampoco me salen las opciones de escoger el tamaño de las miniaturas en woocommerce, esa opción de mostrar las miniaturas no me aparece. 🙁

    Plugin Author Diana Burduja



    I’m afraid you’ll need to describe your issue in English, if you need some help with the plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
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