Woo too many 429 errores
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When we do a performance scan on our site it reports that Woocommerce is generating 429 errors = “Too many requests. It was 44 and afetr flushubf the cache it came down to 14. We are using Woo with Storefront.
It appears that all pages and even those with no product data or processing data has the following appear in th page source<a href="https://woocommerce.com" target=_blank title="WooCommerce - The Best eCommerce Platform for WordPress"
The page I need help with: [log in to see the link]
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Hi @cullachie
Thanks for reaching out!
I am sorry to hear that your site is generating large number of errors.
Firstly, it’s great to hear that flushing the cache has significantly reduced the number of errors. This indicates that caching might be one of the factors contributing to the issue. However, since you’re still experiencing some errors, let’s explore other possible solutions.
The
429 Too many requests
error typically occurs when a user or a script is sending too many requests to the server in a short period of time. This can be caused by a variety of factors, such as plugins, themes, or even server configurations.For us to investigate this further, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if the number of error has been reduced if not eliminated?
If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.
If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.
If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.
You can find it via
WooCommerce > Status
. SelectGet system report
and thenCopy for support
. Once you’ve done that, you can paste it into your reply here.If you could also provide the fatal error logs (if any) under
WooCommerce > Status > Logs
.You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Let us know how it goes!
OK, thanks
Hi,
I shut down all plugins apart from Woo, then flushed the cache, visited a few pages then ran S. Frog and it again came up 429 with 78 inlinks registered against Woo.
There have been no fatal errors for several weeks.
Here is the report.
` ### WordPress Environment ### WordPress address (URL): https://www.trapbarn.com Site address (URL): https://www.trapbarn.com WC Version: 7.6.1 REST API Version: ✔ 7.6.1 WC Blocks Version: ✔ 9.8.5 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2 WP Multisite: – WP Memory Limit: 950 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 950 MB PHP Time Limit: 300 PHP Max Input Vars: 2500 cURL Version: 7.86.0 OpenSSL/1.1.1s-fips SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.26-MariaDB-log Max Upload Size: 950 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.6.1 WC Database Prefix: wp_ Total Database Size: 33.06MB Database Data Size: 29.75MB Database Index Size: 3.31MB wp_woocommerce_sessions: Data: 1.45MB + Index: 0.02MB + Engine 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Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### announcer: 2 attachment: 220 custom_css: 2 customize_changeset: 1 nav_menu_item: 39 page: 44 post: 1 product: 8 product_variation: 27 revision: 140 shop_order: 37 wcs_ruleset: 4 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (1) ### WooCommerce: by Automattic – 7.6.1 ### Inactive Plugins (30) ### 301 Redirects: by WebFactory Ltd – 2.73 All-in-One WP Migration: by ServMask – 7.74 Announcer: by Aakash Chakravarthy – 5.8 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.9.1 Better Search Replace: by WP Engine – 1.4.2 Broken Link Checker: by WPMU DEV – 2.0.0 Change DropDown name to Quantity: by Jim Grant – 0.1 CMB2: by CMB2 team – 2.10.1 Code Snippets: by Code Snippets Pro – 3.3.0 Conditional Shipping for WooCommerce: by Lauri Karisola / WP Trio – 2.4.1 Delay emails for 2 mins: by Damien Carbery – 0.5 Disable & Remove Google Fonts: by Fonts Plugin – 1.5.4 Head, Footer and Post Injections: by Stefano Lissa – 3.2.5 Meks Quick Plugin Disabler: by Meks – 1.0 Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder Eindhoven The Netherlands – 5.0.110 Perfect Brands WooCommerce: by QuadLayers – 3.0.7 REST API Log: by Pete Nelson – 1.6.9 Stripe Payment Plugin for WooCommerce: by WebToffee – 3.7.7 TCs checked by default: by Patrick Rauland – 1.0 * Title Toggle for Storefront Theme: by Wooassist – 1.2.5 Tracking Info to WooCommerce order: by Damien Carberry and Jim Grant – WebToffee PayPal Express Checkout Payment Gateway for WooCommerce ( Free ): by WebToffee – 1.7.9 Wordfence Security: by Wordfence – 7.9.2 WordPress Importer: by wordpressdotorg – 0.8.1 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.2.14 WP Fastest Cache: by Emre Vona – 1.1.5 WP Mail Logging: by WP Mail Logging Team – 1.11.0 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 Yoast SEO: by Team Yoast – 20.6 Yoast Test Helper: by Team Yoast – 1.17 ### Must Use Plugins (1) ### StackCache: by Stack CP – ### Settings ### API Enabled: ✔ Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ Order datastore: WC_Order_Data_Store_CPT ### WC Pages ### Shop base: ❌ Page not set Basket: #17523 - /basket/ Checkout: #17524 - /checkout/ My account: ❌ Page not set Terms and conditions: ❌ Page not set ### Theme ### Name: Chld theme Version: 4.2.0.1680276726 Author URL: https://woocommerce.com/ Child Theme: ✔ Parent Theme Name: Storefront Parent Theme Version: 4.2.0 Parent Theme Author URL: https://woocommerce.com/ WooCommerce Support: ✔ ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: block-editor-feature-enabled minified-js new-product-management-experience product-variation-management settings Daily Cron: ✔ Next scheduled: 2023-05-06 12:54:44 +01:00 Options: ✔ Notes: 27 Onboarding: completed ### Action Scheduler ### Complete: 494 Oldest: 2023-04-05 18:19:41 +0100 Newest: 2023-05-06 07:07:53 +0100 Failed: 29 Oldest: 2023-03-18 15:34:45 +0000 Newest: 2023-05-05 08:17:44 +0100 Pending: 1 Oldest: 2023-05-06 07:51:02 +0100 Newest: 2023-05-06 07:51:02 +0100 ### Status report information ### Generated at: 2023-05-06 07:14:13 +01:00 `
Hi,
I reckon that the 429’s were caused by this bit of custom CSS that was intended to remove the option to enter a separate shipping address.
.woocommerce-shipping-destination { display : none; }
Can you suggest how to do this properly?
Hello,
If I understood correctly, when the custom CSS code above is disabled, the issue is not present.
Can you let me know why do you need to remove the element from the page? That way we can better address your concern.
To hide an element via CSS you can use the property display: none or visibility: hidden, but please note the differences: display: none will remove the entire element from the page and mat affect the page layout. On the other hand, visibility: hidden hides the element while keeping the space the same.
Hope this helps.
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