Support » Plugin: WP Crowdfunding » Woo Side Cart will not be instantly updated

  • Hello Team,

    Just tried your plugin and figured out if you click the back campaign button it just gets the checkmark but no item will be added Woo Side Cart.
    Just a refresh of the page shows it there.
    Tried this also with the Storefront theme, the same issue and it is also not shown in cart menu there.

    As I had issues with my theme, showing the campaign properly in WC product page, I’ve created a single product/campaign page and this is working now.

    Please have a look and let me know how to act.

    Thanks & Cheers

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @beelounge,

    I see the issue. Please check for the following first:

    2. If you’re using caching and optimization plugins, please clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

    3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

    4. Remove custom CSS, Javascript and templates.

    If those don’t work, please copy your site to a staging server and give us WP Admin and FTP access in a Secure Note. If you allow us to investigate in your live site, the staging process is not needed. However, troubleshooting could potentially break your site and remove live features you have.

    Thanks

    Bee Lounge

    (@beelounge)

    Thx for reply @rejuancse!

    You can have access to our staging server.
    Just let me know how to send the access permissions.

    Best regards

    Hello @beelounge,
    Please contact our support mail (support@themeum.com), Our support team will help you.

    Thanks and have a nice day

    Hi @rejuancse,

    The email with the credentials should already be in the inbox of the support team.

    Thx & regards

    Hello @beelounge,
    We received your email and thank you so much.

    Thanks

    Perfect!
    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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