Title: Woo settings wrong url
Last modified: August 6, 2021

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# Woo settings wrong url

 *  Resolved [RyanLV](https://wordpress.org/support/users/ryanlv/)
 * (@ryanlv)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/woo-settings-wrong-url/)
 * Hi.
 * We have an issue with Woocommerce showing wrong URL, except on orders in admin
   side.
 * It happened randomly just one day.
 * Any ideas? The usually default theme, disabling plugins etc didn’t help. Maybe
   you know which table is responsible for this in DB? Could try to find it there,
   maybe something has gone wrong with the migration process.
 * Woo version: Version 5.4.2, but also happens on latest version. No other Woo 
   related plugins are used.
 * Weirdly enough, if I try to access report or any other Woo link manually, I get“
   Sorry, you are not allowed to access this page.”. Permalinks are good and the
   rest of the page and admin works fine.
 * Image: [https://cln.sh/9HGc49](https://cln.sh/9HGc49)
    -  This topic was modified 4 years, 10 months ago by [RyanLV](https://wordpress.org/support/users/ryanlv/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/woo-settings-wrong-url/#post-14745285)
 * Hi [@ryanlv](https://wordpress.org/support/users/ryanlv/),
 * It sounds like your WordPress permalinks are broken. In this case, you can use
   the steps below to reset the permalinks in WordPress.
 * 1. Backup your site before performing any troubleshooting
    2. Log in to WordPress
   Admin 3. Go to Settings > Permalinks. 4. Change the permalink structure to Plain.
   5. Click Save Changes.
 * You can also flush WordPress permalinks using different methods as explained 
   here:
 * [https://betterstudio.com/blog/wordpress-flush-permalinks/](https://betterstudio.com/blog/wordpress-flush-permalinks/)
 * Hope this helps.
 *  Thread Starter [RyanLV](https://wordpress.org/support/users/ryanlv/)
 * (@ryanlv)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/woo-settings-wrong-url/#post-14761594)
 * Hi, Mirko.
 * No, permalinks are not broken.
 * As I mentioned, the rest of the site works fine, same for admin side.
 * Just in case we already tried this few times before.
 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/woo-settings-wrong-url/#post-14765464)
 * Hi [@ryanlv](https://wordpress.org/support/users/ryanlv/) 👋
 * That’s strange! In order to help you to troubleshoot this issue, please share
   the following WooCommerce logs:
    - **System Status:** found under WooCommerce > Status. Select “Get system report”
      and then “Copy for support”. Once you’ve done that, paste it here in your 
      response.
    - **Error log:** found under WooCommerce > System Status > Logs
 * Thanks!
 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/woo-settings-wrong-url/#post-14789977)
 * We’ve not seen any activity on this thread for a while, so I’m marking this thread
   as resolved.
 * Hopefully, you were able to find a solution to your problem! If you have further
   questions, please feel free to open a new topic.
 * Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Woo settings wrong url’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/woo-settings-wrong-url/#post-14789977)
 * Status: resolved