Support » Plugin: Genesis Connect for WooCommerce » Woo prettyPhoto lightbox thumbnails not working in Genesis

  • Hi,
    The standard Woocommerce prettyPhoto lightbox is not working properly in any version of genesis I’ve got. It all looks fine except where the gallery thumbnails should appear in the main lightbox image, I just get an ugly rectangle snippet of another image.

    It looks fine if change the theme to 2012/2014 etc, but as soon as I switch to the default genesis or my custom child theme the problem occurs.

    I’m currently running all updated WP and Genesis framework and plugins, but I’m also getting the same problem on an older install.

    Any ideas of how to fix it? I’d be reluctant to change the lightbox to a different plugin if it can be avoided.

    Thanks.

    Genesis Connect 0.9.7
    WooCommerce 2.1.10

    https://wordpress.org/plugins/genesis-connect-woocommerce/

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