Woo Grid does not show all categories

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter kotyafree

    (@kotyafree)

    2 years, 11 months ago

    Here is the image of the page:
    https://ibb.co/0YjHhQs

    After reload:
    https://ibb.co/YRX3CC9

    Plugin Contributor George

    (@rubeushagrid13)

    2 years, 11 months ago

    Hi kotyafree,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    George

    Plugin Contributor George

    (@rubeushagrid13)

    2 years, 11 months ago

    Hi again,

    All you have to do is go to Content > Filters > Hide empty filters option and turn it off, it should fix your issue.
    Please inform us if it works for you.

    Kind regards,
    George

Viewing 3 replies - 1 through 3 (of 3 total)
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