Support » Plugin: WooCommerce » woo database version keeps reverting – tried EVERYTHING

  • Resolved Polinet

    (@polinet)


    Hi,

    I am a web developer with 18 years experience and over a decade wordpress experience. All I do is build websites all my life. This is the very first time in my life that I am not able to solve the bug myself and suffice to say I have tried everything so I really hope you can help me.

    I have upgraded a site recently to the latest wp, woo, all plugins and theme. Running Divi. So everything is the latest version. BUT woocommerce DB version keeps reverting back to 2.5.5 every few hours on its own. I have been “upgrading” for about a month now and tryind different fixes all to no avail. I have a plugin custom tab light that requires woo version 3 so it keeps disabling itself hiding the all important tab on the product pages.

    Things I have tried before clicking upgrade database:
    disabling all plugins
    setting default theme
    various caching plugins, all disabled during upgrade
    changed the db version in wp_options manually
    deleted woo and reinstalled
    searched google high and low for solutions and tried what was suggested

    the host DOES NOT revert the database every few hours on their own as obviously all other changes stick only woo db version does not

    here is status report before I click the update button for the 100s time

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.siroccomarinenorth.com
    Site address (URL): https://www.siroccomarinenorth.com
    WC Version: 3.9.1
    REST API Version: ✔ 1.0.7
    Log Directory Writable: ✔
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.19
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.25-MariaDB-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.5.5
    WC Database Prefix: wp_
    Total Database Size: 34.83MB
    Database Data Size: 28.85MB
    Database Index Size: 5.98MB
    wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_comments: Data: 1.17MB + Index: 0.77MB + Engine MyISAM
    wp_db7_forms: Data: 1.62MB + Index: 0.04MB + Engine MyISAM
    wp_ewwwio_images: Data: 1.54MB + Index: 0.62MB + Engine MyISAM
    wp_ewwwio_queue: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_frm_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_frm_forms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_frm_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_frm_item_metas: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gg_attributes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gg_cdn: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gg_folders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_galleries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_galleries_excluded: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_galleries_resources: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_image_optimize: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gg_membership_presets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gg_photos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_photos_pos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_photos_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_settings_presets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_settings_sets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_itsec_lockouts_backup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_iwp_backup_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 12.41MB + Index: 2.01MB + Engine MyISAM
    wp_postmeta: Data: 4.26MB + Index: 0.48MB + Engine MyISAM
    wp_posts: Data: 2.11MB + Index: 0.80MB + Engine MyISAM
    wp_psu_redirects: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_revslider_css: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_term_relationships: Data: 0.09MB + Index: 0.17MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_usermeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfblockediplog: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
    wp_wfblocks7: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
    wp_wfconfig: Data: 1.51MB + Index: 0.01MB + Engine MyISAM
    wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wffilemods: Data: 1.66MB + Index: 0.36MB + Engine MyISAM
    wp_wfhits: Data: 0.61MB + Index: 0.16MB + Engine MyISAM
    wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wfknownfilelist: Data: 0.85MB + Index: 0.11MB + Engine MyISAM
    wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wflogins: Data: 0.35MB + Index: 0.08MB + Engine MyISAM
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfstatus: Data: 0.11MB + Index: 0.05MB + Engine MyISAM
    wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf: 1
    acf-field: 2
    acf-field-group: 1
    attachment: 1374
    custom_css: 3
    customize_changeset: 1
    et_footer_layout: 1
    et_pb_layout: 5
    et_template: 2
    et_theme_builder: 2
    iwp_log: 1
    nav_menu_item: 9
    page: 36
    post: 7
    product: 61
    product_variation: 37
    project: 4
    revision: 85
    scheduled-action: 4102
    shop_order: 1
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (22) ###
    
    Advanced Custom Fields: by Elliot Condon – 5.8.7
    Classic Editor: by WordPress Contributors – 1.5
    Code Snippets: by Code Snippets Pro – 2.14.0
    Contact Form 7: by Takayuki Miyoshi – 5.1.6
    Contact Form CFDB7: by Arshid – 1.2.4.8
    Disable Comments: by Samir Shah – 1.10.2
    Duplicate Post: by Enrico Battocchi – 3.2.4
    Photo Gallery by Supsystic: by supsystic.com – 1.14.6
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.10.4
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 7.18.81
    Menu Image: by Rui Guerreiro – 2.9.5
    Quick Page/Post Redirect Plugin: by anadnet – 5.1.9
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.2.9
    
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.2
    Smallerik File Browser: by Enrico Sandoli – 1.1
    SVG Support: by Benbodhi – 2.3.17
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.21
    
    WooCommerce Custom Product Tabs Lite: by SkyVerge – 1.7.2
    WooCommerce Perfect SEO url: by Perfect SEO url – 1.1.8 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.9.1
    Wordfence Security: by Wordfence – 7.4.6
    Yoast SEO: by Team Yoast – 13.0
    
    ### Inactive Plugins (10) ###
    
    Automatic Domain Changer: by NuageLab <wordpress-plugins@nuagelab.com> – 2.0.2
    Divi Booster: by Dan Mossop – 3.1.3
    EWWW Image Optimizer: by Exactly WWW – 5.2.1
    Orbisius Child Theme Creator: by Svetoslav Marinov (Slavi) – 1.5.0
    ReachEdge: by ReachLocal
    Inc. – 1.3.0
    
    Revolution Slider: by ThemePunch – 4.6.5
    Woocommerce - Request a Quote: by Kiran P – 1.35 – Not tested with the active version of WooCommerce
    WooCommerce Admin: by WooCommerce – 0.25.1
    WooCommerce HTML5 Video: by Webilop – 1.7.10 – Not tested with the active version of WooCommerce
    WP Fastest Cache: by Emre Vona – 0.9.0.2
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #100 - /models/
    Cart: #101 - /cart/
    Checkout: #102 - /checkout/
    My account: #103 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Divi
    Version: 4.3.2
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 4,100
    Oldest: 2020-01-15 14:30:50 +0000
    Newest: 2020-02-13 00:03:07 +0000
    
    Pending: 0
    Oldest: –
    Newest: –
    
    Canceled: 2
    Oldest: 2020-01-17 03:29:14 +0000
    Newest: 2020-01-26 21:54:14 +0000
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • also forgot to mention, the upgrade completes successfully every time, there are NO stuck pending actions. here is the status report once the upgrade is completed

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.siroccomarinenorth.com
    Site address (URL): https://www.siroccomarinenorth.com
    WC Version: 3.9.1
    REST API Version: ✔ 1.0.7
    Log Directory Writable: ✔
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.19
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.25-MariaDB-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.9.1
    WC Database Prefix: wp_
    Total Database Size: 34.99MB
    Database Data Size: 28.95MB
    Database Index Size: 6.04MB
    wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_comments: Data: 1.21MB + Index: 0.79MB + Engine MyISAM
    wp_db7_forms: Data: 1.62MB + Index: 0.04MB + Engine MyISAM
    wp_ewwwio_images: Data: 1.54MB + Index: 0.62MB + Engine MyISAM
    wp_ewwwio_queue: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_frm_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_frm_forms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_frm_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_frm_item_metas: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gg_attributes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gg_cdn: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gg_folders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_galleries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_galleries_excluded: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_galleries_resources: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_image_optimize: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gg_membership_presets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gg_photos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_photos_pos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_photos_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_settings_presets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_settings_sets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gg_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_itsec_lockouts_backup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_iwp_backup_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 12.41MB + Index: 2.01MB + Engine MyISAM
    wp_postmeta: Data: 4.28MB + Index: 0.48MB + Engine MyISAM
    wp_posts: Data: 2.15MB + Index: 0.83MB + Engine MyISAM
    wp_psu_redirects: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_revslider_css: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_term_relationships: Data: 0.09MB + Index: 0.18MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_usermeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfblockediplog: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
    wp_wfblocks7: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
    wp_wfconfig: Data: 1.51MB + Index: 0.01MB + Engine MyISAM
    wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wffilemods: Data: 1.66MB + Index: 0.36MB + Engine MyISAM
    wp_wfhits: Data: 0.61MB + Index: 0.16MB + Engine MyISAM
    wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wfknownfilelist: Data: 0.85MB + Index: 0.11MB + Engine MyISAM
    wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wflogins: Data: 0.35MB + Index: 0.08MB + Engine MyISAM
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfstatus: Data: 0.11MB + Index: 0.05MB + Engine MyISAM
    wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf: 1
    acf-field: 2
    acf-field-group: 1
    attachment: 1374
    custom_css: 3
    customize_changeset: 1
    et_footer_layout: 1
    et_pb_layout: 5
    et_template: 2
    et_theme_builder: 2
    iwp_log: 1
    nav_menu_item: 9
    page: 36
    post: 7
    product: 61
    product_variation: 37
    project: 4
    revision: 84
    scheduled-action: 4225
    shop_order: 1
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (22) ###
    
    Advanced Custom Fields: by Elliot Condon – 5.8.7
    Classic Editor: by WordPress Contributors – 1.5
    Code Snippets: by Code Snippets Pro – 2.14.0
    Contact Form 7: by Takayuki Miyoshi – 5.1.6
    Contact Form CFDB7: by Arshid – 1.2.4.8
    Disable Comments: by Samir Shah – 1.10.2
    Duplicate Post: by Enrico Battocchi – 3.2.4
    Photo Gallery by Supsystic: by supsystic.com – 1.14.6
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.10.4
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 7.18.81
    Menu Image: by Rui Guerreiro – 2.9.5
    Quick Page/Post Redirect Plugin: by anadnet – 5.1.9
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.2.9
    
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.2
    Smallerik File Browser: by Enrico Sandoli – 1.1
    SVG Support: by Benbodhi – 2.3.17
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.21
    
    WooCommerce Custom Product Tabs Lite: by SkyVerge – 1.7.2
    WooCommerce Perfect SEO url: by Perfect SEO url – 1.1.8 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.9.1
    Wordfence Security: by Wordfence – 7.4.6
    Yoast SEO: by Team Yoast – 13.0
    
    ### Inactive Plugins (10) ###
    
    Automatic Domain Changer: by NuageLab <wordpress-plugins@nuagelab.com> – 2.0.2
    Divi Booster: by Dan Mossop – 3.1.3
    EWWW Image Optimizer: by Exactly WWW – 5.2.1
    Orbisius Child Theme Creator: by Svetoslav Marinov (Slavi) – 1.5.0
    ReachEdge: by ReachLocal
    Inc. – 1.3.0
    
    Revolution Slider: by ThemePunch – 4.6.5
    Woocommerce - Request a Quote: by Kiran P – 1.35 – Not tested with the active version of WooCommerce
    WooCommerce Admin: by WooCommerce – 0.25.1
    WooCommerce HTML5 Video: by Webilop – 1.7.10 – Not tested with the active version of WooCommerce
    WP Fastest Cache: by Emre Vona – 0.9.0.2
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #100 - /models/
    Cart: #101 - /cart/
    Checkout: #102 - /checkout/
    My account: #103 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Divi
    Version: 4.3.2
    Author URL: http://www.elegantthemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 4,223
    Oldest: 2020-01-15 14:30:50 +0000
    Newest: 2020-02-13 03:28:19 +0000
    
    Pending: 0
    Oldest: –
    Newest: –
    
    Canceled: 2
    Oldest: 2020-01-17 03:29:14 +0000
    Newest: 2020-01-26 21:54:14 +0000
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
    Plugin Support Three Sons

    (@3sonsdevelopment)

    Hey @polinet,

    That is quite puzzling. Here’s how I would approach this.

    • Set up a staging site.
    • Check the version of the DB there. If it is on 2.5.5, try updating it.
    • Wait a few hours and see if it reverts. I’d be curious if the same thing happens with a copy of the live site.
    • If it does, then disable everything but WooCommerce and use the Storefront theme.
    • Update it again and leave everything disabled.
    • Wait and see what happens.

    Sometimes with odd and unexpected behaviors copies don’t behave the same way as the originals do. Perhaps, in this case, the copy will work. If it does, you may be able to move it to the live site and have the changes stick.

    Let us know what you find out.

    Plugin Support D Smith

    (@dsmithweb)

    Automattic Happiness Engineer

    Hi there!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread resolved. If you have any other questions, please feel free to start a new thread!

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