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[resolved] woo commerce works sometimes (36 posts)

  1. daveritchieaz
    Member
    Posted 2 years ago #

    i have several people trying to use my site only 1/3 will work ... woo people said it was paypal but it cant be ,,,,,

    http://wordpress.org/extend/plugins/woocommerce/

  2. Roy Ho
    Member
    Posted 2 years ago #

    I think you're gonna need to provide way more details than that...

  3. daveritchieaz
    Member
    Posted 2 years ago #

    what do you need cause this is a pain

  4. daveritchieaz
    Member
    Posted 2 years ago #

    the site is laggy it wont let you change the state some times ... goes thru to paypal area then sits and spins .... and sometimes just keeps going back to the main page of the site in the middle of checkout ...

  5. Roy Ho
    Member
    Posted 2 years ago #

    Many things can cause that to happen...theme, hosting...plugins...etc..

    I suggest you go back to default theme like 2012/2011 theme. Turn off all plugins except WooCommerce and re-test. And what hosting do you have?

  6. daveritchieaz
    Member
    Posted 2 years ago #

    godaddy

  7. daveritchieaz
    Member
    Posted 2 years ago #

    im useing a woo theme also ...

  8. Roy Ho
    Member
    Posted 2 years ago #

    That is your issue number one...godaddy is one of the worse host to use in the industry...That is why I asked because I had a hunch you were on godaddy

  9. daveritchieaz
    Member
    Posted 2 years ago #

    i have 2 other woo sites with out this issue .... on godaddy ... so lets try a diffrent approach ... i just redid the whole site from scratch no plugins but woo commerce ... 2012 theme .... still stops at the paypal entry

  10. daveritchieaz
    Member
    Posted 2 years ago #

    puts it as pending in orders

  11. Roy Ho
    Member
    Posted 2 years ago #

    The hosting issue was related to your sluggish performance...But if you choose not to believe me, thats fine.

    As for your other issue, you need to give more details. What does "stops at the paypal entry" means? Screenshots? Error message? Please provide these...Perhaps shows us URL?

  12. daveritchieaz
    Member
    Posted 2 years ago #

    after you go to your cart and press the place order button it just sits there with the spinning blue balls

  13. daveritchieaz
    Member
    Posted 2 years ago #

    and really its not sluggish in any way ... i have a grandfathered accoun t with godaddy ive had them for 10 years ,,, pretty fast

  14. Roy Ho
    Member
    Posted 2 years ago #

    Then you haven't seen fast...no offense..

    Anyways...if you have spinning balls of death, it would indicate a JS issue...again I can't tell for sure unless you show URL.

  15. daveritchieaz
    Member
    Posted 2 years ago #

  16. Roy Ho
    Member
    Posted 2 years ago #

    Do you have SSL setup? And can you turn off all shipping settings...including plugins.

  17. Roy Ho
    Member
    Posted 2 years ago #

    Ok I just realized you're running on Windows! I have a feeling it might be related to that...I've seen issues like this with other carts where people are using Windows...

  18. Roy Ho
    Member
    Posted 2 years ago #

    This is not to say it can't work on Windows...but it will take more fiddling around with server configurations to get it to work.

  19. daveritchieaz
    Member
    Posted 2 years ago #

    no ssl .... cause paypal standard is running ... and shipping is thru the woo commerce

  20. Roy Ho
    Member
    Posted 2 years ago #

    You mentioned you turned off all plugins but yet it seems you have jetpack active...

    Also do you have some kind of redirection in your htaccess? Have you ever had a caching plugin on that yet in the past?

  21. Roy Ho
    Member
    Posted 2 years ago #

    After further review, I can guarantee this has nothing to do with Paypal. Your site is having issues...Even trying to go to the dashboard is causing havoc...

  22. daveritchieaz
    Member
    Posted 2 years ago #

    jetpack is there it wont let me delete it
    this is a frash install ...
    main url is store.ghostmodder.com

  23. daveritchieaz
    Member
    Posted 2 years ago #

    ok jet pack is gone

  24. Roy Ho
    Member
    Posted 2 years ago #

    I can get to paypal just fine...

  25. daveritchieaz
    Member
    Posted 2 years ago #

    weird all my others work ??? just weird

  26. daveritchieaz
    Member
    Posted 2 years ago #

  27. Roy Ho
    Member
    Posted 2 years ago #

    Did you read my post? I said it works fine.

  28. daveritchieaz
    Member
    Posted 2 years ago #

    ok now the balls have stopped

    jetpack cause the problem???

  29. Roy Ho
    Member
    Posted 2 years ago #

    I believe the first thing I asked you to do is to turn off all plugins...if you would have done that, we wouldn't have wasted so much time...

  30. daveritchieaz
    Member
    Posted 2 years ago #

    so no jet pack in my future ???

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