Title: Woo-commerce plugin is causing issue
Last modified: April 3, 2022

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# Woo-commerce plugin is causing issue

 *  [fadiadra](https://wordpress.org/support/users/fadiadra/)
 * (@fadiadra)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/woo-commerce-plugin-is-causing-issue/)
 * i used Astra Theme for my website but i have issue with some plugin and i get
   mail from bluwhost support:
    ———
 *     ```
       Additionally, I could see the Woo-commerce plugin is causing the script incompatibility issue as per the error_log details. Please click here to view the error_log details.  
   
       Or access URL https://privatebin.support-tools.com/?3dc942dc3ef39868#syX4D/6Akj7ctUysvpfNmWISOvQwxtZ1yxCdhdYk4u4=  
   
   
   
       I have temporarily disabled the plugin Woocommerce to resolve the website critical error issue.  It is best recommended to contact Woocommcerce support and update the plugin with a compatible version. ???????https://woocommerce.com/contact-us/
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwoo-commerce-plugin-is-causing-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Kapil Choudhary (BSF)](https://wordpress.org/support/users/bsfkapil/)
 * (@bsfkapil)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/woo-commerce-plugin-is-causing-issue/#post-15524037)
 * Hello [@fadiadra](https://wordpress.org/support/users/fadiadra/),
 * Since the problem is mainly due to the WooCommerce plugin, I recommend getting
   in touch with the WooCommerce team.
 * Also, to check which plugin is causing the issues with WooCommerce, you may follow
   the troubleshooting guide [here](https://wpastra.com/docs/troubleshooting-steps/).
 * I hope that helps!
 * Kind regards,
    Kapil 🙂
 *  Thread Starter [fadiadra](https://wordpress.org/support/users/fadiadra/)
 * (@fadiadra)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/woo-commerce-plugin-is-causing-issue/#post-15524728)
 * Hello [@bsfkapil](https://wordpress.org/support/users/bsfkapil/)
    the WooCommerce
   team. they take loooong time to answer me…
 *  Thread Starter [fadiadra](https://wordpress.org/support/users/fadiadra/)
 * (@fadiadra)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/woo-commerce-plugin-is-causing-issue/#post-15528382)
 * i active woocommerce plugin and i got this msg:
    There has been a critical error
   on this website. Please check your site admin email inbox for instructions.
 * so i cant open my website again…
 *  [Vansh Kapoor](https://wordpress.org/support/users/vansh14k/)
 * (@vansh14k)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/woo-commerce-plugin-is-causing-issue/#post-15531838)
 * Hello [@fadiadra](https://wordpress.org/support/users/fadiadra/),
 * To solve the critical error on your site please follow this [article](https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/).
 * I hope that helps!
 * Kind regards,
    Vansh 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Woo-commerce plugin is causing issue’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/astra/4.13.2/screenshot.jpg)
 * Astra
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 * [Active Topics](https://wordpress.org/support/theme/astra/active/)
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## Tags

 * [error_log](https://wordpress.org/support/topic-tag/error_log/)
 * [script](https://wordpress.org/support/topic-tag/script/)

 * 4 replies
 * 3 participants
 * Last reply from: [Vansh Kapoor](https://wordpress.org/support/users/vansh14k/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/woo-commerce-plugin-is-causing-issue/#post-15531838)
 * Status: not resolved