• Resolved advooq


    i’m using Houzez Theme for my Real Estate Website

    im using woo payment option for my packages but when i set package price 0 then its not working. or when i set price any of amount like 99, 299 then working perfectly.


    i want to basic plan is free but its not working at 0 price auto redirect to home page after clicking get package button

    please help what can i do ..

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shameem (woo-hc)


    Hi @advooq

    When payments are taken via Stripe, a minimum payment amount is enforced to take into account the Stripe processing fees, which combine a small fixed amount and a percentage. These amounts are set by Stripe, not WooPayments, and cannot be changed.

    Details on the minimum charges for various currencies can be found via the Stripe website here

    You can read more on minimum and maximum charge amounts via Stripe here.

    I hope this provides some clarity on the matter. If you have any other questions or need further assistance, please don’t hesitate to ask.

    Thread Starter advooq


    But I am not taking payment from Stripe. I am taking COD and direct bank transfer



    Hello @advooq,

    But I am not taking payment from Stripe. I am taking COD and direct bank transfer

    Just to confirm, you’re trying to order a free product using WooPayments, correct?

    Please note that WooPayments utilizes Stripe in the background, so the link above would apply here, but it may not necessarily be the root of the problem.

    WooPayments does not support free subscriptions. You can have a free trial for a subscription, but the subscription itself must have a price. If you wish to have a free subscription, you’ll need the dedicated WooCommerce Subscription extension.

    Furthermore, without the dedicated WooCommerce Subscription extension, your subscription products must be paid for using WooPayments only, as WooCommerce does not come with a default subscription module.

    For more information on WooPayment subscriptions, please visit https://woocommerce.com/document/woopayments/built-in-subscriptions/subscriptions-basics/#subscriptions-with-indian-cards.

    Let us know if you have any other questions.

    Thread Starter advooq


    Hi @babylon1999

    I totally understood.

    Thanks and sorry for late reply

Viewing 4 replies - 1 through 4 (of 4 total)
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