Support » Plugin: WooCommerce » Woo commerce Download link stops after 200Mb

  • Resolved hannus1

    (@hannus1)


    Hi

    When I’m selling Videos Through Woocommerce virtual/downloadable as a product, after payment my customer gets a link, but in cases where she/he has a slow connection (10-30Mb/sec) the download process stops after 200Mb up to 300M. Very seldom goes beyond that.

    Whereas direct link to AWS S3 cloud server downloads without errors as a whole file.

    Somehow Woocommerce plugin crashes that link. What to do?

    Also what Can I see from Free Download Manager software log window is that direct link allows 10 different connections been taken whereas Woocommerce generated link gets only one.

    So what to do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Download managers usually download a single file in chunks.
    Maybe your hosting is killing the php process that is serving the file after certain time
    Have you tested this with x-send file setting?

    Hi
    Yes I tried x-Accel-Redirect Xsendfile option but no help of that. Then I get back to redirect only option in File Download Method and at least now it seems to work fine.

    Now I can see that there is 10 different pieces of file coming simultaneusly or somehow one-by one

Viewing 2 replies - 1 through 2 (of 2 total)
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