Support » Plugin: WC Cancel Order » cancel order

  • Resolved pinkorwhite

    (@pinkorwhite)


    hi..I CREATED TEST/FAKE ORDERS FOR THE BELOW BUT THESE ISSUES ARE OCCURING:
    using these 2 plugins “WC Cancel Order – allow customer to Send Order Cancel Request from my account page to woocommerce admin also WooCommerce Order Cancel For Customers -A tiny plugin that will enable customers to cancel woocommerce order within a certain amount of time”. i set the cancellation time for 30 mins for the customer to cancel their order online however it is still allowing cancellation after 30 mins..what needs to be done to prevent this. see screenshot… https://snag.gy/hqFaIn.jpg

    TEST MODE FOR STRIPE GATEWAY: ORDERS
    created test/fake orders with stripe and cancelled and refunded the charges however the stock quantity number “out of stock” is not reflecting restocked??? the restock is not changing even when i manually increase stock in inventory???
    see screenshot https://snag.gy/Oswl8v.jpg
    for an example

    thanks much

    • This topic was modified 1 year, 1 month ago by  Jan Dembowski.

    The page I need help with: [log in to see the link]

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  • Plugin Author jodhavishalsingh

    (@jodhavishalsingh)

    Hi, i have already checked your code and replied you via mail.

    we don’t provide any option to set time frame to disable cancellation.
    you are using free version of plugin and we provide that option in only pro version.

    wc cancel order plugin code is modified/edited in your site, it’s not the original one we are providing.

    we can help you to setup these option with wc cancel order pro version.

    Thanks

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