Support » Plugin: Order Splitter for WooCommerce » Won’t split variable product or clone order

  • Resolved ryanchmura

    (@ryanchmura)


    I have the pro version of this plugin and I had been talking with Fahad through email about some issues I had been having but haven’t heard anything back for about 2 weeks and am not getting replies on any emails I send so am posting here:

    Variable products do not split properly. if I have two variable products and one is in stock and one is out of stock they will always group together for the split. I have tried both enabling and disabling stock at the product level (inventory tab) and manage all stock in my variations tab individually. I can see in the plugin page in the “automatic settings” tab it shows the product as either in stock or out of stock which doesn’t suggest that it is handling variable products.

    Also, a separate issue I have order duplication/cloning enabled but it is not cloning. Here is my settings configuration:

    https://imgur.com/13I2DKT

    How it spits out:

    https://imgur.com/pXNGq8V

    How I want it to handle the splitting:

    https://imgur.com/6UGwPrR

    Thank you for your support!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @ryanchmura > for now i can write about cloning feature. A little misunderstanding here, clone feature will not clone any order automatically prior split. Its a manual action which is available in dropdown list where you see orders list. Use checkboxes to select WooCommerce Order and then select “clone” and click “apply”. It will clone that order.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @ryanchmura i am releasing the next version 2.8.1 with this variable products based improvements. Kindly check and confirm if parent order is removing/updating the items which were supposed to be separated in new orders?

    Hey @fahadmahmood

    After updating it has removed my premium roles so I am not able to test in stock/ out of stock functionality.

    Can you restore me back to premium member?

    Thanks

    Splitting variable products works now thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.