Support » Plugin: Bot for Telegram on WooCommerce » Wont show add to cart

  • Resolved metalsunny


    After the bot find my product and i click the item i like. It will not show the add to cart. What is wrong with this plugin pls. I have uninstalled and started all over same story

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  • Plugin Author Guru Team


    Before user goes to checkout we store his cart in transient. Please check that Transient API (native WordPress cache system) works as intended to. You can сheck it by installing Transient Manager plugin and there should be something with bftow prefix and some WordPress updates.

    Plugin Author Guru Team


    Also you can always contact us via tg –
    We will investigate the reasons together with you

    Hey @guruteam! thank you for the awesome plugin, very handy!

    However one of my clients was experiencing this same issue, where after picking a product from a category in the bot, nothing was happening. It was just send product ID and then removing that message. No product card was shown.

    I debugged the issue and found out there is a BOM (Byte Order Mark) in the beginning of JSON response from REST API, which causes json_decode to return NULL.

    Here’s the issue shown on 1st screenshot:

    And FIX for that issue on 2nd one:


    Plugin Author Guru Team


    Hello, @bogdanfix! Thank you! We added your fix to last update

    Awesome, thanks! 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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