Title: Won’t Save Last modified: May 11, 2017 --- # Won’t Save * Resolved [juliebewilder](https://wordpress.org/support/users/juliebewilder/) * (@juliebewilder) * [9 years, 1 month ago](https://wordpress.org/support/topic/wont-save-9/) * I designed a website for hours today only to discover that despite me hitting save many many times, only a few of my edits were saved. It seems that if I leave the customizer and come back in, I can save the first changes I make, but then no other changes will be saved. Very frustrating, as I really like you design. I’ve tried on two different browsers on my mac powerbook pro and I also tried deleting the front page and replacing. Viewing 11 replies - 1 through 11 (of 11 total) * [Stokard Benoit](https://wordpress.org/support/users/stokard/) * (@stokard) * [9 years, 1 month ago](https://wordpress.org/support/topic/wont-save-9/#post-9120092) * Hello Juliebewilder, i have same problem ! * follow me request at one page express * [Horea Radu](https://wordpress.org/support/users/horearadu/) * (@horearadu) * [9 years, 1 month ago](https://wordpress.org/support/topic/wont-save-9/#post-9120117) * Hi Julie, * This is very odd. I have tested on Mac (Safari, Chrome and Firefox) and the save worked fine. * Do you have any plugins installed? Did you add any shortcodes to the page? * Can you also tell me what browsers you tried and their versions? * Can you please give me access to the WP admin of the site so I can investigate? You can create a new administrator user for me and delete it after I fix the issue. My email address is [horea.radu@extendstudio.com](https://wordpress.org/support/topic/wont-save-9/horea.radu@extendstudio.com?output_format=md) * [Horea Radu](https://wordpress.org/support/users/horearadu/) * (@horearadu) * [9 years, 1 month ago](https://wordpress.org/support/topic/wont-save-9/#post-9121204) * Hi [@stokard](https://wordpress.org/support/users/stokard/), * If you send me WP admin credentials I can investigate your project as well. * [Horea Radu](https://wordpress.org/support/users/horearadu/) * (@horearadu) * [9 years, 1 month ago](https://wordpress.org/support/topic/wont-save-9/#post-9124924) * Hi [@juliebewilder](https://wordpress.org/support/users/juliebewilder/), * I’ve investigated your site and it appears that your server randomly returns an empty response on some calls. You can see it in this screenshot: * [⌊2017-05-12_1542⌉⌊2017-05-12_1542⌉[ * After one of these errors occurs, the save action doesn’t work anymore. * Can you, please, send me some server error logs and php error logs? That might help identify the cause of these errors. But this rather looks like a server problem than a theme problem so you should also contact your hosting provider about these errors. * Thread Starter [juliebewilder](https://wordpress.org/support/users/juliebewilder/) * (@juliebewilder) * [9 years, 1 month ago](https://wordpress.org/support/topic/wont-save-9/#post-9126047) * I’ll investigate that – thank you for your quick and timely response. Can you test the column change functionality for me on the teams section? I can’t get it to work regardless & this is where it seems to be hanging up the customizer from saving. Maybe you will have success? * [jgalicinski](https://wordpress.org/support/users/jgalicinski/) * (@jgalicinski) * [9 years, 1 month ago](https://wordpress.org/support/topic/wont-save-9/#post-9146112) * [@horearadu](https://wordpress.org/support/users/horearadu/): We are having this problem too! It’s very frustrating! I recorded a screencast and uploaded it to YouTube so you can see what is happening. * [https://youtu.be/qG7XFCRM8FE](https://youtu.be/qG7XFCRM8FE) * Thanks, Jason * [Horea Radu](https://wordpress.org/support/users/horearadu/) * (@horearadu) * [9 years ago](https://wordpress.org/support/topic/wont-save-9/#post-9156014) * Hi Jason, * Please see my answer here: * [https://wordpress.org/support/topic/sections-blocks-published-not-present/](https://wordpress.org/support/topic/sections-blocks-published-not-present/) * [adtiplyme](https://wordpress.org/support/users/adtiplyme/) * (@adtiplyme) * [9 years ago](https://wordpress.org/support/topic/wont-save-9/#post-9157377) * Same case. Very frustrating! After working for 5 hours, all that work is gone. I am 100% sure I was working in then home page and still everything was deleted when I left the customize area and returned * [Horea Radu](https://wordpress.org/support/users/horearadu/) * (@horearadu) * [9 years ago](https://wordpress.org/support/topic/wont-save-9/#post-9158748) * Hi [@adtiplyme](https://wordpress.org/support/users/adtiplyme/), * I’m sorry you’re having a bad experience with the theme. * Do you have any plugins installed? If so, can you, please tell me which ones? * The issue reported in this ticket only happened in combination with some plugins and it was resolved in an earlier update. * If you can provide me with temporary access to the WP admin of your site I’d be happy to take a look and fix it. * My email is [horea.radu@extendstudio.com](https://wordpress.org/support/topic/wont-save-9/horea.radu@extendstudio.com?output_format=md) * [adtiplyme](https://wordpress.org/support/users/adtiplyme/) * (@adtiplyme) * [9 years ago](https://wordpress.org/support/topic/wont-save-9/#post-9158796) * Hi [@horearadu](https://wordpress.org/support/users/horearadu/) * User has been created. * Thanks * [jotmc2010](https://wordpress.org/support/users/jotmc2010/) * (@jotmc2010) * [8 years, 8 months ago](https://wordpress.org/support/topic/wont-save-9/#post-9565692) * Hi there, * I am having the same problem – spent hours on a site and any page content elements won’t save. I actually just changed the theme after successfully building a client site using the One Page express theme – loved how easy it was and the range of elements that I ditched the theme for our company site in favour of One Page Express Pro – but now all work won’t save and I am no further forward! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Won’t Save’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/one-page-express/1.3.58/screenshot. jpg) * One Page Express * [Support Threads](https://wordpress.org/support/theme/one-page-express/) * [Active Topics](https://wordpress.org/support/theme/one-page-express/active/) * [Unresolved Topics](https://wordpress.org/support/theme/one-page-express/unresolved/) * [Reviews](https://wordpress.org/support/theme/one-page-express/reviews/) * 11 replies * 6 participants * Last reply from: [jotmc2010](https://wordpress.org/support/users/jotmc2010/) * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/wont-save-9/#post-9565692) * Status: resolved