Wont Load photos into light box (stuck on loading spinner)

  • Resolved caseygower

    (@caseygower)


    4 years, 3 months ago

    ON this page I am having an issue that a user found where they can view all the thumbnails but when they go to blow a photo up to full resolution in the lightbox they are met with the loading spinner that never goes away. I checked and the page is throwing the jquery error below but I am not sure how to solve this issue. Any help would be greatly appreciated there are lots of mommas who want their wrestling photos LOL!

    To get to this page you will have to click account details in the menu bar and log in with the temp admin account (info below) then try and navigate to the page as it is locked with a plug in to ask them for their pending payment on the gallery if it exists before they are able to view and download images.

    Username: tempAdmin
    Password: ^y1@&7625wAeGxp*7gEIHdWH

    Uncaught SyntaxError: missing ) after argument list
    at eval (<anonymous>)
    at jquery.js?ver=1.12.4-wp:2
    at Function.globalEval (jquery.js?ver=1.12.4-wp:2)
    at Ga (jquery.js?ver=1.12.4-wp:3)
    at a.fn.init.append (jquery.js?ver=1.12.4-wp:3)
    at a.fn.init.n.fn.<computed> [as appendTo] (jquery.js?ver=1.12.4-wp:3)
    at Object.success (scripts.min.js?ver=1.5.43:1)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at x (jquery.js?ver=1.12.4-wp:4)
    scripts.min.js?ver=1.5.43:1 Uncaught ReferenceError: gallery_box_data is not defined
    at spider_destroypopup (scripts.min.js?ver=1.5.43:1)
    at HTMLDivElement.onclick ((index):536)
    VM611:1 Uncaught SyntaxError: missing ) after argument list
    at eval (<anonymous>)
    at jquery.js?ver=1.12.4-wp:2
    at Function.globalEval (jquery.js?ver=1.12.4-wp:2)
    at Ga (jquery.js?ver=1.12.4-wp:3)
    at a.fn.init.append (jquery.js?ver=1.12.4-wp:3)
    at a.fn.init.n.fn.<computed> [as appendTo] (jquery.js?ver=1.12.4-wp:3)
    at Object.success (scripts.min.js?ver=1.5.43:1)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at x (jquery.js?ver=1.12.4-wp:4)
    (anonymous) @ jquery.js?ver=1.12.4-wp:2
    globalEval @ jquery.js?ver=1.12.4-wp:2
    Ga @ jquery.js?ver=1.12.4-wp:3
    append @ jquery.js?ver=1.12.4-wp:3
    n.fn.<computed> @ jquery.js?ver=1.12.4-wp:3
    success @ scripts.min.js?ver=1.5.43:1
    i @ jquery.js?ver=1.12.4-wp:2
    fireWith @ jquery.js?ver=1.12.4-wp:2
    x @ jquery.js?ver=1.12.4-wp:4
    c @ jquery.js?ver=1.12.4-wp:4

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    4 years, 3 months ago

    Hi,

    We are kindly asking you to delete admin access credentials for security reasons. Our developers are looking through your issue. We will post our solution very soon.

    Thank you!

    Have a nice day!

    Asya Gabrilyan

    (@asyag)

    4 years, 3 months ago

    Dear @caseygower,

    Thank you for the report.

    The latest version of the gallery plugin (1.5.44) contains the necessary fixes.

    Please make sure to update the plugin.

    Sincerely,

    Thread Starter caseygower

    (@caseygower)

    4 years, 3 months ago

    Thank you! This update fixed the issue! Also can someone tell me if there is a way to edit the original post to remove the admin log in?

    Asya Gabrilyan

    (@asyag)

    4 years, 3 months ago

    Dear @caseygower,

    Thank you for the feedback.

    Do you want to remove the temporary user you set up for us?

    You can delete that user from the WP> Users section: https://nimb.ws/VXwK8A.
    Hover over the user name, you will see “delete option” right under the name.

    Sincerely,

Viewing 4 replies - 1 through 4 (of 4 total)
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