Support » Plugin: WooCommerce UPS Shipping – Live Rates and Access Points » Won’t hide rates when free shipping enabled.

  • Resolved damie


    Why won’t this plugin hide shipping rates for products with free shipping is enabled. How do I get these rates to disappear when someone add one product to cart that has free shipping?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter damie


    Also why does this plugin still show rates even with NO weight and dimensions added to a product

    Plugin Support lusp


    Hi @damie,

    Unfortunately our UPS live rates plugin does not work this way and it doesn’t allow to hide the shipping methods when the product has $0 shipping cost configured. It changes the rates’ value to $0 once the free shipping threshold is reached:

    When it comes to your second question – UPS has the 0.1 – 70 kg / 150 lbs weight limit. If the weight is lower that 0.1 kg it is automatically rounded up to this value, otherwise the UPS API returns the following error:

    However, we’re currently working on a new plugin allowing to display and hide the particular shipping methods conditionally. It should be released soon and once it is ready it will be published at

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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