Support » Plugin: dFlip - 3D Flipbook » Won’t disply unless logged in?

  • Resolved jmill23

    (@jmill23)


    Working on a bug for a client, Flipbooks only seem to load when signed in to the site otherwise the shortcode is displayed?
    I’ve check the settings for permissions and can’t see anything obvious.
    Any suggestions?

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  • Plugin Author deip

    (@deip)

    Hi,

    That is due to permission issues.. the shortcode or the plugin is only activated when a user is found.. this is not the normal behaviour unless some security plugins restrict the plugin..

    For example if you setup a clean environment or site.. the plugin works ..

    Try disabling some plugin to make sure which one is causing the issue.. then enable the plugin which is preventing access and check their setting..

    We had one client who had such behaviour restricted by a permission plugin..

    Best,
    DearHive

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