Support » Plugin: MailboxValidator Email Validator » Wocommerce My Account Page Issue

  • Alexanderine

    (@alexanderine)


    Hello,
    I’ve been trying this plugin and it works great everywhere in the website where people have to input an email, except for the My-Account page, when people try to register via woocommerce it seems the plugin is not validating, I even checked the credit and it doesn’t change, it’s as if this page is overridden or something.

    Woocommerce Version 5.6.0
    wordpress version 5.7.2
    MailboxValidator version Version 1.3.5

    I’m I missing anything?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MailboxValidator

    (@mailboxvalidator)

    Hi Alexanderine,

    Is the issue gone after the latest update 1.3.6?

    Thread Starter Alexanderine

    (@alexanderine)

    Hello,
    Today I updated the plugin to Version: 1.5.2
    And I confirm, the issue is still there, when people register via my-account page, the emails do NOT get verified with your API.

    I’m I missing something in the configurations?

    Plugin Author MailboxValidator

    (@mailboxvalidator)

    Hi Alexanderine,

    I know it maybe sound very stupid, but have you

    1. Enter and save your MailboxValidator API key in the plugin setting page?
    2. Enable the email validator in the plugin setting page? If you did not understand this part, you may screenshot the plugin setting page and send to us so that we can help you to check on this.

    Also, can you list down the email address(s) that you had tried but not work? We want to test the same email address(s) on our side too.

Viewing 3 replies - 1 through 3 (of 3 total)
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