Support » Fixing WordPress » Wo Commerce can’t access settings page

  • Hi,

    I migrated a site I was building on a staging account to my live domain.
    Everything worked fine and the website looks and loads fine.

    For some reason I cannot access the woo commerce setting page.
    On IE I get a 500 error and on Chrome it redirects me to the home page?

    I’m trying to access the woo commerce setting page so I can update the PayPal details.
    Can anyone offer any advice?

    I’ve tried de-activating and reactivating woo commerce but it doesn’t work. One thing I have noticed is when I change my permalink structure I get a 404 error on chrome when its set to “Plain” and a redirect to the homepage when it set to “Post Name”. I don’t know if this is any help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Volunteer

    Check your site’s .htaccess file. How is your live domain hosted?

    I tried that, I renamed the original and created a new one with default setting but Im getting the same issue.

    It’s hosted with lethost they are an Irish based hosting company.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Support Volunteer

    It seems that your .htaccess file is being ignored. Ask your host to take a look.

    It’s not just woo commerce either, Other plugins will not open also.

    When I click the plugin I get redirected to 404 page. Some of these plugins I have only just installed
    ?

Viewing 4 replies - 1 through 4 (of 4 total)
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