Wiziapp not reimburse

  • Resolved mpugge

    (@mpugge)


    7 years, 2 months ago

    In many sites give you a month trial in which you can build your app and if this matches what you were looking for pay. Wiziapp instead asks you to pay in advance and if not satisfied within one month sari return you the money. I trusted and I paid $ 299 after 20 days I asked for the money back because it did not meet my needs. In short it has gone two months and a half, continue to say that reimburse me but that does not happen. Floro are in USA and I in Italy, a very expensive lawsuit. What I would like to report to everyone is to not trust this company The WIZIAPP NOT ‘RELIABLE. DO NOT BELIEVE THAT WRITING ON THE SITE. If anyone has any questions can contact me privately and I can provide email in which those who write to me and ithin two days would refund me. Obviously the dates are within the trial period of one month Falsely advertised on their website

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WiziApp

    (@wiziapp)

    7 years, 2 months ago

    Hi,

    There are so many lies, that is it hard to count it and answer it…

    We have explained this customer that when he has an open dispute with PayPal, we can’t make a refund, it is PayPal rules not ours, we told him we were about to make the refund, but could not do it technically because he kept the dispute open (he closed it and then reopened it before we had a chance to refund!!!) and we asked him to close it again so we can make the refund, he did not answer.

    We sent him a week ago a copy of the Email which was sent to him in the past which shows our request to close the dispute he reopened, this Email was never answered, since then he keeps opening topics about this subject.

    He Emailed us again 3 days ago and asked how long will it take to get the refund, we told him, it will take just 1 minute, but before we can do it, he needs to close and delete all the lies he is spreading publicly and we are still saying, even now, delete all the lies and make sure the dispute is closed and we will make the refund right away.

    We are not sure if this guy just loves spreading lies? OR perhaps he does not understand English so well? When we asked him to close the dispute, perhaps he did not understand it? one thing is certain, we have been serving WP customers honestly for over 6 years and we will keep doing so.

    support@wiziapp.com

    Thread Starter mpugge

    (@mpugge)

    7 years, 1 month ago

    Dear wiziapp. I want my money back. You do not answer to my mail. You are not honest people, you wrote in your website 30 day money back and you do not give the money back
    It is not what you write that make you a honest people. What make you honest are the FACTS not the world
    You must give back the money.
    You can continue to write bullshit but the fact is that you have money not belong to you

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    7 years, 1 month ago

    I’m closing this topic. Disputes like this are not for these forums. These forums are for supporting the free GPL code in the WordPress repository. If you have an issue with the author then please take this up with the author on their site.

Viewing 3 replies - 1 through 3 (of 3 total)
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