Title: Wizard Stuck Step 2
Last modified: September 20, 2018

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# Wizard Stuck Step 2

 *  [hellosunshineqld](https://wordpress.org/support/users/hellosunshineqld/)
 * (@hellosunshineqld)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/wizard-stuck-step-2/)
 * Hi,
 * I am new to this so please bare with me! I’m not hugely knowledgeable in this
   area! I have installed the plugin and felt it best to run the wizard. Initially
   the wizard was stuck on the 1st part of step 2 (connecting to GTMetrix) however
   that has now worked and it’s now stuck on the 2nd part of step 2.
 * I have read other similar posts and saw to check the chrome browser console for
   JS errors and I think I have done it right ?
 * This is the error I see (in red):
 * Failed to load resource: the server responded with a status of 504 (Connection
   Timed Out)
    /wp-admin/admin-ajax.php:1
 * Could you please advise what I need to do?
 * Many Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwizard-stuck-step-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/wizard-stuck-step-2/#post-10707714)
 * could be a connectivity issue but hard to say for sure. are there any relevant
   entries in you php errorlog hellosunshineqld?

Viewing 1 replies (of 1 total)

The topic ‘Wizard Stuck Step 2’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/wizard-stuck-step-2/#post-10707714)
 * Status: not resolved