Wizard not working

  • dworth1091

    (@dworth1091)


    5 years, 1 month ago

    Hi!

    The Wizard gets stuck on Step 2. I have tried to run the wizard from my home as well as my workplace so I do not believe it is a connectivity issue.

    Any help would be appreciated!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 1 month ago

    I have tried to run the wizard from my home as well as my workplace so I do not believe it is a connectivity issue.

    Connectivity is regarding your server -> gtmetrix dworth, might be a firewall or security plugin blocking outgoing requests.

    hope this helps,
    frank

    Guillaume Gourlaouen

    (@francepanorama)

    5 years, 1 month ago

    Hi,
    Same issue here. I’m using wordfence, I put the firewall in learning mode but still stuck in step 2.

    Thx, Guillaume

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    5 years, 1 month ago

    in that case ask you hoster if they are blocking outgoing connections and/ or check your php-errorlog for errors maybe.

Viewing 3 replies - 1 through 3 (of 3 total)
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