With url like this /?121212121

  • Resolved coderswift

    (@coderswift)


    1 year, 6 months ago

    With url like this /?121212121 not working but when remove the paramater it start working. why url parameter restrict it to load.
    Please cross check it properly and then imagine. what we feel with your plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    1 year, 6 months ago

    Dear @coderswif,

    Thank you for the topic.

    Please provide us with the following information for further investigation of your case.

    1. The link, where the given popup is opened.
    2. The Popup plugin version you are using.
    3. The PHP version you are using.
    4. The screenshots of the options of the General, Settings, and Limitation Users tabs so that we can check out the settings configuration.
    5. Let us know whether a cache is generated on the page, where the given popup is enabled or not.

    Looking forward to your reply.

    Thank you.

    Thread Starter coderswift

    (@coderswift)

    1 year, 6 months ago

    Please test your plugin in that scenrio first.
    https://biotrack.solutions/search/?id=987456123654789

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 6 months ago

    Dear @coderswift,

    Thank you for your reply.

    We entered this site, however, no popup was opened there.

    See the screenshot below:

    View post on imgur.com

    Then, we removed the query parameter you mentioned, and the white screen was displayed for us without a popup. 

    See the screenshot below:

    View post on imgur.com

    We can’t get the case you are mentioning on our side. 
    Please answer the questions we asked in our previous email for further investigation of your case.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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