Pinterest "Pin It" Button
[resolved] With latest update: follow count not showing and settings not working (5 posts)

  1. maxx99
    Posted 2 years ago #

    Love the plugin and want to upgrade to pro but have some issues I'd like to resolve first.

    Just recently the pin counts aren't showing anymore. Also, whether I set "user selects" or "image is pre-selected" in the general settings, it always defaults back to image is pre-selected.


  2. Nick Young
    Plugin Contributor

    Posted 2 years ago #


    First off, thank you for using our plugin and we are glad you are enjoying it.

    For general troubleshooting and FAQs you can check out this guide here:


    Also, could you post a link to your site?


  3. miznelliebellie
    Posted 2 years ago #

    Did you get a resolution for this? I'm seeing the same problem. I have the Pin -it button enabled with the counter but the counter isn't working. Please give me an idea of how to fix this.

    My site...



  4. esmi
    Forum Moderator
    Posted 2 years ago #

    @miznelliebellie: As per the Forum Welcome, please post your own topic.

  5. Nick Young
    Plugin Contributor

    Posted 2 years ago #


    Thank you for posting a link to your site. I examined the page source code and it appears that the pinit.js file is being called more than once. This can cause issues. Do you have other social plugins installed? If you do then you can try deactivating those to see if the problem is resolved.

    On another note we will be releasing a new version very soon that will allow you to deactivate the pinit.js being called from our plugin so that errors like these should be less common.

    Let me know how it goes and I will be glad to continue helping you.

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