Hi there,
We hope you are having a great day.
We checked your issue in our local site and we couldn’t replicate. Have you changed the configuration of the Wishlist page? Please, check the field and columns you are displaying. You can find the options in Wishlist >Settings > Wishlist Page. Try to save the options and check your wishlist.
If the issue persists, please disable your plugins in order to only have WooCommerce and our plugin and check if anything changed.
Let us know if at any point you were able to bring the elements back.
Hi Pablo Pérez.,
Thanks for replying me back. I tried all the option that you’ve described here. But, no luck it still displaying as what I mentioned above.
Actually, in local system it’s working fine. But, in the WPEngine server side the page is not loading and working well.
Can you please check and let me know in the WPEngine server side.
Thanks!!
Hello there,
We need to visit your site to really see what’s going on. Could you share the URL of your site please?
Best regards.
Hi Juan Coronel.,
Thanks for your response. Here I have added short video link reference what was the exact issue and reference link as well. Kindly, have a look.
Issue URL : https://bylaw.wpengine.com/shop/ and https://bylaw.wpengine.com/wishlist
Working URL : https://wdtalchemy.wpengine.com/shop/ and https://wdtalchemy.wpengine.com/wishlist/
Video reference, https://recordit.co/Qy1GRGiSsj – Hope this reference will help you what exactly I mean and solution.
Thanks!!
Hello there,
Do all the installations count with the same installed plugins?
Have you tried on the page where you have problems activating a default WordPress theme in 2023?
Let us know any news.
Best regards.
Hi there,
Yes, I’ve tried and checked with default WordPress 2021, 2022, and 2023 theme. The page is still have a issue with my side.
Hello there,
If, having everything disabled and activating a WordPress theme, the problem persists, unfortunately we cannot do anything on our end, since everything works correctly in our installattions. In that case, I recommend contacting WPEngine support in case there is anything that can be done from their side.
Let us know any news.
Best regards.
Hi Juan Coronel.,
Thanks for the response. I have spoken to the WP engine server as well. They also don’t know what was the exact issue. Finally, they informed the problem comes from the plugin side. That’s why I connected with you.
Could you please check your plugin compatible with WP engine server as well and let me know the solution. Because using your plugin we have built and hosted 400+ themes in the WP engine server. If you addressed the issue it will be more comfortable for us.
THANKS!!
