Wishlist conflict

  • Resolved labd12estudio

    (@labd12estudio)


    2 months, 2 weeks ago

    In my theme there’s an option to deactivate the wishlist, which I checked, but the thing is, whenever royal addons is activated the wishlist link appears on the my account page (out of place on the menu) and also appears on the my account menu that appears when we click on the user icon on the header. I deactivated all the plugins to troubleshoot this and it only happens when royal addon is active.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sophia Support

    (@marsismyhome)

    2 months, 2 weeks ago

    Hi. Thank you for choosing our product.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from wordpress.org.

    Kind regards, Sophia

    Thread Starter labd12estudio

    (@labd12estudio)

    2 months, 2 weeks ago

    Just sent it all in the email, thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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