Support » Plugin: WPMobile.App — Android and iOS Mobile Application » Wish this could be five stars… and now it is!

  • I wish this could be five stars, and in reality I am very happy with the app, the plugin and the support. Unfortunately, the letdown is Apple.
    Having published a very successful Android version in Google’s Play Store, my app has been rejected from Apple’s App Store because it “does nothing sufficiently different from Safari”. This isn’t wpmobile’s fault, it’s Apple’s fault. I’m wondering how other apps created through wpmobile (or for that matter, other WordPress app builders – or any other app builders) can possibly be accepted if Apple are going to apply this policy? This is a pretty big showstopper for using wpmobile, as App Store apps are one of the main reasons for using it.
    I’m sure there are ways I could improve my wpmobile app and resubmit, meeting Apple’s conditions. But I would have to remove other plugins from my website and reconfigure the whole WordPress installation, breaking the website itself. My site works well as it is and there are reasons for each and every function; I cannot meet Apple’s conditions.
    Clearly not something wpmobile can do anything about, I guess – just the luck of the draw whether your app gets through the system, or not.

    EDIT: I have now changed to five stars due to excellent service and support, @amauric has been amazing with support for this plugin and I can thoroughly recommend it.
    Apple’s support and attitude on the other hand, has been abysmal.

    • This topic was modified 4 months, 3 weeks ago by  gmbyrom. Reason: AmauriC has given lots of excellent support so needed to reflect that in the review
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author AmauriC

    (@amauric)

    Sorry for this 😦

    Sometimes Apple is very annoying. I guess this is the rule 4.2?

    Here a little guide to improve the app store info:
    https://wpmobile.app/doc/4.2

    Send me a mail at amauri@wpmobile.app for a refund of the iOS app.

    Hi @amauric, no worries just yet, many thanks for that guide – I’m trying to push through this with Apple and give you five stars. I’ve had another rejection today for essentially the same reason. This time Apple have said the guidelines are relatively new and they are reviewing existing apps in the App Store and removing ones that don’t meet them. That could be bad news for apps which got in before this requirement became so strict.
    I’ll keep trying here and let you know how I get on.
    Many thanks for your help!

    In the morning I will try to work out how to change this review to five stars – support has been amazing 😉

    Review now changed to five stars due to excellent service and support from AmauriC. Have not yet resubmitted the app to the App Store as there are still some issues with it, these are due to requirements imposed by Apple, not to do with the app itself.

    Plugin Author AmauriC

    (@amauric)

    Thanks 😁

    That’s great to work with you 👌

    No problem, many thanks for all your help!

Viewing 6 replies - 1 through 6 (of 6 total)
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