Hi @wpsks ,
I hope you are doing well,
Thank you for sharing your feedback. We’re sorry to hear that your experience with the plugin did not meet your expectations.
We always value constructive feedback, as it helps us improve both the product and overall user experience. However, we were unable to find specific details in your review regarding the areas that could be improved. Could you please share some screenshots or specific references regarding the parts you feel look outdated or need improvement? Additional details from your side would help us better understand your concerns and work on meaningful improvements.
We genuinely appreciate user feedback and continuously work on enhancing the plugin’s functionality and UI/UX experience. Constructive suggestions from users are always helpful for improving the product further.
We hope you can share more information so we can better understand your concerns and continue improving the plugin.
Thank you.
It is and always will be 100% permitted to review the experience of upgrading when a developer upsells a pro version.
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
Any developer who attempts to use that as an excuse to remove a review risks having their plugin removed from this site.
Pro versions and customers cannot be SUPPORTED on this site. Reviews are perfectly allowed.