Title: Will This Plugin Be Fixed Soon?
Last modified: July 25, 2019

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# Will This Plugin Be Fixed Soon?

 *  Resolved [judah75](https://wordpress.org/support/users/judah75/)
 * (@judah75)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/)
 * Hello,
 * Loved this plugin when I first found it. Put it on two clients’ websites and 
   they loved it, too. Now I seem to get a text from the clients every other day
   asking where the chatbot has gone.
 * Any idea if this plugin will be fixed anytime soon? I’ve previously followed 
   the directions given to other people to fix their chatbots and I’d rather not
   have to do this every couple days.
 * I’ve just followed the directions to disconnect and reconnect and to refresh 
   connection to Facebook via the Settings page, etc… The chatbot is still not showing
   on the website.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwill-this-plugin-be-fixed-soon%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/#post-11770374)
 * Hi, [@judah75](https://wordpress.org/support/users/judah75/)
    The script should
   be in the source code in order plugin to work, please follow the steps:
 * 1. Go to Appearance -> Theme (or Theme Editor)
    2. Find on the right panel Theme
   Header (header.php) 3. Paste in between <head> and </head> tags <script async
   =”async” src=”[https://static.mobilemonkey.com/js/353004158437.js”></script&gt](https://static.mobilemonkey.com/js/353004158437.js”></script&gt);
 * Because you have 3 different domains and I am not sure if they have the same 
   hosting or not, please make sure the changes are uploaded to them all.
 * Let me know if that worked
 *  [write2jess](https://wordpress.org/support/users/write2jess/)
 * (@write2jess)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/#post-11776211)
 * I have this same problem. Bot was working fine and now it is gone for no reason.
   I have tried the script and this does not work.
 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/#post-11777975)
 * Hi, [@write2jess](https://wordpress.org/support/users/write2jess/)
    You can’t
   use provided script because it is unique to each page, for sure this won’t be
   working for you.
 * In order to make the chat plugin appear please try the following:
    1. Disconnect
   the page 2. Log out of FB 3. Log in to FB 4. Connect the page
 * To get the script, you need to go to web version [https://app.mobilemonkey.com/](https://app.mobilemonkey.com/)
   
   Then Lead Magnets/ Customer Chat Widgets and copy code from there.
 *  [imanfatima](https://wordpress.org/support/users/imanfatima/)
 * (@imanfatima)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/#post-11778013)
 * i have the same issue
 *  [confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/)
 * (@confusedneedhelp)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/#post-11780671)
 * I have the same issue since the latest version was installed. It is very intermittent
   and generally does not load. I have also noticed my website is loading much slower.
 * It also deleted all of the POST, PAGE IDS TO HIDE when I updated.
    -  This reply was modified 6 years, 10 months ago by [confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/).
 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/#post-11781916)
 * Hi, [@confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/)
   
   Chat plugin is removed in case it was not correctly connected (e.g. one page 
   connected to two wp-chatbots etc.) What you need to do is: 1. Disconnect the 
   page 2. Log out of FB 3. Log in to FB 4. Connect the page
 * Because you didn’t provide a website link, I can’t say what else might go wrong.
   But better double-check dev console if it has any errors. In case the issue persists,
   provide website link and link to the Facebook page.
 *  [confusedneedhelp](https://wordpress.org/support/users/confusedneedhelp/)
 * (@confusedneedhelp)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/#post-11784395)
 * I tried steps 1-4. It did not make any difference. I have now had to deactivate
   the plugin from my site due to the page load speed increasing by 2 seconds. Hopefully
   you can fix the issues soon.
 *  Thread Starter [judah75](https://wordpress.org/support/users/judah75/)
 * (@judah75)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/#post-11806205)
 * Thank you for your response. It appears that this plugin is pretty broken now.
   It seems to work on the front end for the time being; however, in the dashboard,
   I am seeing the gigantic “Uh oh” banner and nothing I do will remove it. And 
   the only WP-Chatbot page I can access in the dashboard just says, “Connect to
   your Facebook page… This is the page that will receive messages from your website
   visitors.” There are no settings pages and the only way to see that it is connected
   to the correct Facebook account is to check the actual website.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Will This Plugin Be Fixed Soon?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-chatbot_8774f8.svg)
 * [WP-Chatbot for Messenger](https://wordpress.org/plugins/wp-chatbot/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-chatbot/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-chatbot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-chatbot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-chatbot/reviews/)

 * 8 replies
 * 5 participants
 * Last reply from: [judah75](https://wordpress.org/support/users/judah75/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/will-this-plugin-be-fixed-soon/#post-11806205)
 * Status: resolved