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Will Premium Support fix Shipping Calculators?

  • Main Question: Will a paid support token cover someone totally fixing my shipping calculator issues?

    Store URL: http://www.thenapfairy.com
    WordPress version: 3.6
    WP e-Commerce version: 3.8.12.1
    Gold Cart version: N/A
    Theme: Elegant Themes Boutique

    I did this: I am trying to use the USPS shipping calculator

    I expected WP e-Commerce to do this: To produce correct pricing, based on the API from USPS

    Instead it did this: It doesn’t work. I have called USPS to get my key activated, and they did so. It works sometimes, but the shipping options are all garbled. Sometimes it does not try to calculate it at all, though, and no shipping options come up.

    http://wordpress.org/plugins/wp-e-commerce/

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