Support » Plugin: WebP Express » will not uninstall

  • wholelychit

    (@wholelychit)


    Plugin will not uninstall. Just keeps spinning like it’s doing something. Show me an easy way to remove and fix all the things this plugin does.

    Thank you

    • This topic was modified 11 months ago by wholelychit.
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  • ikester7579

    (@ikester7579)

    I had this same problem with another plugin. You go into the plugin folder and edit the plugin folder name. I usually just ad the number 1 on the end of the name. And because wordpress cannot find it because of name change, it will disable it.

    You will get a disable notice in the admin panel. Now this part is very important to uninstall it correctly. Now you go back into the plugin folder and take the 1 off the end of the name of the plugin folder then save. Now wordpress will not re-enable plugin because it found it. It stays disabled.

    The reason you need to *correct name* put back is because while it’s disabled, you can now uninstall it. And since wordpress can now see the correct name it will uninstall correctly.

    You can do this with any plugin that won’t uninstall. But for security reason in case something fails, always back up before you do this. What usually causes this error? WordPress not going into the correct mode to do the uninstall so the uninstall hangs aka won’t take the next step. Plugin code has to be cleaned up and fixed to stop this problem.

    • This reply was modified 10 months ago by ikester7579.
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