Title: Will not deactivate
Last modified: February 3, 2020

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# Will not deactivate

 *  Resolved [Cheryl](https://wordpress.org/support/users/tricheryltops/)
 * (@tricheryltops)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/will-not-deactivate-2/)
 * Hello,
    I want to deactivate this plugin but it will not deactivate. I’ve tried
   several times, but it’s still there. I’ve tried clearing my caches several times
   as well. Can I simply remove the plugin files manually? Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [fullworks](https://wordpress.org/support/users/fullworks/)
 * (@fullworks)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/will-not-deactivate-2/#post-12392086)
 * Hi Cheryl,
 * Sorry to hear you are having issues.
 * The best thing is to examine your error log for any errors associated with deactivating,
   as whilst not specifically an issue with his plugin, there are many complex factors
   which may end up with an issue. Normally your control panel has access to an 
   error log. Also you can read here. [https://wordpress.org/support/article/debugging-in-wordpress/](https://wordpress.org/support/article/debugging-in-wordpress/)
 * If there is an error logged specifically related to this plugin please post it
   here.
 * To ‘force’ a deactivation of a plugin, using a file manager navigate to wp-content/
   plugins and delete the folder ( in this case stop-user-enumeration ) . If you
   are unsure how to do this contact your host a or a WordPress developer.
 * Best regards,
 * Alan
 *  Plugin Author [fullworks](https://wordpress.org/support/users/fullworks/)
 * (@fullworks)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/will-not-deactivate-2/#post-12407954)
 * I haven’t heard back from you, so I assume you got it sorted your end.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Will not deactivate’ is closed to new replies.

 * ![](https://ps.w.org/stop-user-enumeration/assets/icon-256x256.png?rev=1677689)
 * [Stop User Enumeration](https://wordpress.org/plugins/stop-user-enumeration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stop-user-enumeration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stop-user-enumeration/)
 * [Active Topics](https://wordpress.org/support/plugin/stop-user-enumeration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stop-user-enumeration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stop-user-enumeration/reviews/)

## Tags

 * [deactivate](https://wordpress.org/support/topic-tag/deactivate/)

 * 2 replies
 * 2 participants
 * Last reply from: [fullworks](https://wordpress.org/support/users/fullworks/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/will-not-deactivate-2/#post-12407954)
 * Status: resolved