Will Delete Important Informations From Square & Duplicate Items 50+ Times

  • marissa92

    (@marissa92)


    6 years, 10 months ago

    Update: I got my refund right after writing this review. Still, if you have 3,000+ items in your Square account, don’t buy this app.

    I got this plug-in to integrate inventory and payments made in my brick & mortar store with my website. Unfortunately, this never happened the way I expected.

    Instead, I lost almost all of my product categories in Square. Also, all products on my website ended up duplicated 50+ times in Square. Imagine trying to track how many people signed up for a class online and in-store while there are 50 items with the same class name in your Square terminal.

    What made matters worse is that this a problem that WooSquare did not list as a potential issue on their sales page at the time & now I have to put hours of work into fixing an issue that WooSquare caused.

    • This topic was modified 6 years, 10 months ago by marissa92.
    • This topic was modified 6 years, 10 months ago by marissa92. Reason: Got refund after my 4th refund request
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  • Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 9 months ago

    Hi there!

    We always work hard and communicate with our customers to make things work for them and in parallel make our products more mature. As in your case we did tried to make things work for you as well and did mention that you would require better and upgraded server to process such huge data (i.e 3000+ products). We do have customers who were able to sync around 600 to 800 products with out any issue. Still we are always working to make the flow more efficient.

    Always appreciate and consider comments from our customers as means of making things better for the community out there.

    Thanks!

Viewing 1 replies (of 1 total)
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