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Wildcard Subdomain Set Up but not forwarding to the Site (6 posts)

  1. anndonnelly
    Member
    Posted 4 years ago #

    I've set up a network to use subdomain and have set up a wildcard on the H-Sphere control panel - when I go to the subdomain I get an H-Sphere holding page. Did I miss a step? http://spain.carberyplastics.com/ I've done this before but not on H-Sphere.

  2. When you setup the wildcard, did you point it to your public_html root?

    It looks a bit different apparently on h-sphere...

    http://www.webhostingtalk.com/showthread.php?t=702328

  3. anndonnelly
    Member
    Posted 4 years ago #

    I'm not sure and the hosting support people have gone for the day. In the control panel it's set up as:
    Name: *.carberyplastics.com
    TTL: 86400
    Class: IN
    Type: A
    Data: 78.137.166.6

    Does this tell where it's pointing (the IP address)? or do I need to add another instruction somewhere else to tell it the directory?

  4. anndonnelly
    Member
    Posted 4 years ago #

    I'm still having this problem. Hosting support say it is pointing to the root folder.
    "The wildcard is working cos its pointing you to the correct server.
    I would guess it something to do with your WordPress Config
    You will need to add a server alias for spain.carberyplastics.com"

    Is a server alias handled by the WP install?

  5. *eyes your host*

    No. If the wildcard was working than ANYTHING.yourdomain.com would point to domain.com no mater if you had WordPress running or not!

    WordPress just tells your server what page to display when you go there.

  6. The serveralias line goes in the apche config.
    The wildcard subdomain record goes in the DNS area.

    *both* have to be there for it to work. the one you have above is the DNS record. the host has to confirm they did the serveralias, or tell you where it is in their control panel, cuz the above is the domain record.

    wildcard subdomain = serveralias

    I tried pinging this and it's timing out, so it;s not done right. probably on the server side.

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