Support » Plugin: Widget Importer & Exporter » .Wie File Not Uploading

  • Resolved Anita C

    (@mymothersdaughter)


    As previously reported by @restored316, one of my clients also has this same issue. They are on Digital Ocean and I am on SiteGround. It works fine on SiteGround, but runs the error on DO.

    Using the Disable Real MIME Type plugin – https://wordpress.org/plugins/disable-real-mime-check/ and then trying to import again will allow the .wie file to upload.

    • This topic was modified 1 year ago by Anita C.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Steven Gliebe

    (@stevengliebe)

    Please upload the .wie somewhere for me to test with. I’ll test on DO.

    Also try without any other plugins active. Does it work in that state? It’s possible another plugin is affecting MIME types accepted for upload.

    Thank you.

    Thread Starter Anita C

    (@mymothersdaughter)

    @stevengliebe can you provide an email address? I don’t want to share a link to the file openly on this discussion. Thanks.

    Updated response: The file will not load with everything disabled other this plugin.

    • This reply was modified 1 year ago by Anita C.
    Thread Starter Anita C

    (@mymothersdaughter)

    Client on Digital Ocean switched to 2020 theme enabled and all other plugins disabled it still doesn’t work. Same error.

    Plugin Author Steven Gliebe

    (@stevengliebe)

    You can send a message via https://churchthemes.com/contact/. You’ll get an auto-response email that you can reply to with the attachment. Or, you can provide a Dropbox or similar URL in the form.

    Thread Starter Anita C

    (@mymothersdaughter)

    Update: Sent. Client on Digital Ocean just tried the One Click Demo Import plugin and was able to successfully import the .wie file I sent you in the email. But could not import with your plugin.

    Plugin Author Steven Gliebe

    (@stevengliebe)

    For others having the same issue, know that this is being looked into. Feel free to contact https://churchthemes.com/contact/

    Plugin Author Steven Gliebe

    (@stevengliebe)

    Assuming resolved. Reply to reopen if necessary.

Viewing 7 replies - 1 through 7 (of 7 total)
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