Support » Theme: OceanWP » widgets wont display properly in config page

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  • Hello @jptailfashion,

    Sorry but I’m not getting the exact point. Would you please explain your issue, including any other screenshots, URLs, or any other documents, so we can understand and check it better?

    If I understand correctly, you couldn’t find WordPress widgets like classic widgets; For more information about Widgets and block editor, please read and follow this article: https://wordpress.org/support/article/block-based-widgets-editor/.

    Also, you can use this plugin:
    https://wordpress.org/plugins/classic-widgets/

    Best Regards

    Thread Starter jptailfashion

    (@jptailfashion)

    I had included a screenshot on the first line of the post πŸ™‚

    I had config a few toolbars (widgets) long time ago before the widget page layout updated

    Now everything’s not showing anymore all blank, can’t config toolbars

    Hello @jptailfashion,

    Yes, I checked the screenshot on the first reply but didn’t get the point the first time. ​We have not received any similar reports so far, and we can not reproduce that issue on our end. We should know about the latest changes that you did on your website, like any updates or deactivating and activating the theme again, etc. So we can help you to find out what happened exactly.

    As you know, the widget page layout is not related to the theme or plugins. But it is in WordPress functionality. Please check this link: https://make.wordpress.org/core/2021/06/29/block-based-widgets-editor-in-wordpress-5-8/.

    Here is some reason for the issue you have raised in this topic: If you are updating the WordPress from an old version to the latest version, maybe it changed, or perhaps if you did try to activate another theme, and then back again to OceanWP, it is possible the positions of the widgets changed with those changes. However, with the regular updates by WordPress, it shouldn’t happen.

    Also, we didn’t change anything related to the widgets page on our products, and you can check OceanWP theme changelog here: https://docs.oceanwp.org/article/653-oceanwp-theme-changelog.

    Best Regards

    Thread Starter jptailfashion

    (@jptailfashion)

    Thank youπŸ₯°lemme ask in woocommerce thank you

    You’re welcome.

Viewing 5 replies - 1 through 5 (of 5 total)
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