Widgets suddenly gone – updated to 3.9.1 few days ago

  • turbox

    (@turbox)


    9 years, 11 months ago

    I would love to say 3.9.1 is fantastic BUT I just lost all my widgets suddenly today after upgrading a day or so ago on one of my main sites http://www.CQDX11.com and now getting nervous about all the others.

    AND I did not change themes but upgraded my Templatic /Directory /Explore theme a week or so ago.

    I have been working on the widgets on the site for a week as the Theme has extensive widget areas to customize the site and have just added an advertising widget with google adsense code copied into it, sourced from another of my websites as I do every day of the week and saved it and selected view site from admin dashboard. The website come up with two widgets in the correct location and one other in the wrong location underneath them in the top bar above the Menu Bar. All the others were gone.

    STOP PRESS:- I just thought about this more, and have realised I DID hit the Ctrl KEY and the “Z” Key to remove prior added highlighted code from the last widget I was adding adsense code to!

    Could typing those two Keys inside the open widget box have caused the problem somehow!??

    I dont intend to repeat the process on another site to see what happens though!

    Can anyone explore this possible issue of my disappearing widgets please.

    AND tell me how to get them back if that is the cause?

    TIA, Greg.

Viewing 1 replies (of 1 total)
  • esmi

    (@esmi)

    9 years, 11 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

Viewing 1 replies (of 1 total)
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