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[Resolved] Widgets not working (drag & drop) since 3.5 upgrade

  • Doodlebee
    Member

    @doodlebee

    Hey all,

    I have several sites that I upgraded recently to 3.5. All with different customized (and vastly different) themes and plugins. One client contacted me to tell me that their back-end jQuery was no longer working: no fly-out, clicking on anything that would bring up modal windows would go to a new window, and most notably, they couldn’t drag and drop any of the widgets anymore.

    After just a little bit of troubleshooting this morning, I found the issue: in all the sites that had this problem, I had been calling in Google’s API for jQuery (instead of using the WordPress native jQuery), and it was calling on an older version of Google’s scripts. As soon as I removed that call (or redid the call to Google to the most current version of Google’s API), everything worked just fine again.

    I just thought I’d share this, because I saw there were a LOT of people having this same issue, but with no solutions. (I went through about 2 pages of this exact issue on the forum, but not one with a helpful answer.) So it could be a plugin calling in an old version of jQuery, or something in your theme calling in an old version through some method that *doesn’t* just enqueue jquery. Whatever it may be, I thought I’d post my solution in case it would help someone else.

Viewing 11 replies - 1 through 11 (of 11 total)
  • dabranch73
    Member

    @dabranch73

    this is greek to me as I am new to wordpress.
    Just loaded 3.5 on a site and am unable to get widgets to drag and drop.
    Any ideas.
    Can I fallback to the previous version?

    Thanks,
    Don

    esmi
    Forum Moderator

    @esmi

    @dabranch73: It is impolite to interrupt another poster’s ongoing thread with a question of your own. It causes significant problems for the forum’s volunteers and prevents us from being able to track issues by topic. Please post your own topic.

    dabranch73
    Member

    @dabranch73

    So Sorry, this looked like a single post to me and I am trying to find out how she resolved her problem. How should I have done this.

    esmi
    Forum Moderator

    @esmi

    edteach3r
    Member

    @edteach3r

    Most helpful Shelly; thank you so much. I had no idea where to start looking (am am not tech savvy at all); but your post directed me to the culprit plugin (Black Studio TinyMCE Widget). Now to try and address the issue as I really want that widget back … Thanks again!

    edteach3r
    Member

    @edteach3r

    Quick update: I am now using a WordPress visual editor and all is fine.

    rinkul123
    Member

    @rinkul123

    Its not an Upgrade issue .. Its because of some faulty plugins , here is the video guide how to fix this problem

    Doodlebee
    Member

    @doodlebee

    rinkul – if you’d fully read my post, you’d see that I wasn’t saying it was an upgrade issue. In fact, in some cases it’s a theme issue (not a plugin).

    Standard practice is to deactivate all plugins and revert to default themes to see if the problem still persists. If it does, then you *know* it’s an upgrade issue. If it doesn’t, then you go through each plugin and theme one at a time to see what causes the issue.

    IN my case, it wasn’t a plugin at all – it w s the theme. it was removing WordPress’ built-in jQuery and switching it to Google’s API. WordPress upgraded (thus upgrading jQuery), but the API call was static – thus the conflict.

    I am currently having this issue. I am running the latest version and ONLY have bbPress installed as a plugin. I have disabled, then uninstalled still no drag and drop throughout the admin side. I have tried IE10, FireFox and Chrome, none work. Any fixes?

    WPyogi
    Forum Moderator

    @wpyogi

    @xmatter – please start your own thread – WP3.5.2 wasn’t even released six months ago, so this can’t be the same issue as yours.

    I apologize for not starting my own topic, which I will do now. I just figured the OP’s fix would be well suited for myself.

Viewing 11 replies - 1 through 11 (of 11 total)
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