Title: Widget Visibility Not Working Correctly Last modified: August 22, 2016 --- # Widget Visibility Not Working Correctly * Resolved [Jeffrey Driver](https://wordpress.org/support/users/jdriver/) * (@jdriver) * [11 years, 3 months ago](https://wordpress.org/support/topic/widget-visibility-not-working-correctly/) * Hi, * Apologies if this has already been posted, but I haven’t seen my exact issue raised. * The widget visibility function isn’t working properly in all instances. I’m trying to make my site display a small menu in the sidebar on certain pages. * Show if Page is My Account Page is Shop Page is Shopping Cart Page is Checkout Page is Product * It only functions on a product page. The product page isn’t a single static page. * Here’s the link to my site – [http://www.jeffreydriver.co.uk/shop/](http://www.jeffreydriver.co.uk/shop/). If you check you should see that the menu only appears when looking at a product [http://www.jeffreydriver.co.uk/product/product-one/](http://www.jeffreydriver.co.uk/product/product-one/). * Any help gratefully appreciated. Thanks in advance. * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/) Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Contributor [Adam Heckler](https://wordpress.org/support/users/adamkheckler/) * (@adamkheckler) * [11 years, 3 months ago](https://wordpress.org/support/topic/widget-visibility-not-working-correctly/#post-5752746) * This is interesting, because I see the Shop Menu appear on some of those pages. * Here’s where I see it working: * [http://www.jeffreydriver.co.uk/my-account/](http://www.jeffreydriver.co.uk/my-account/) [http://www.jeffreydriver.co.uk/shopping-cart/](http://www.jeffreydriver.co.uk/shopping-cart/) [http://www.jeffreydriver.co.uk/shopping-cart/checkout/](http://www.jeffreydriver.co.uk/shopping-cart/checkout/) * I do **not** see it working here: * [http://www.jeffreydriver.co.uk/shop/](http://www.jeffreydriver.co.uk/shop/) [http://www.jeffreydriver.co.uk/product/](http://www.jeffreydriver.co.uk/product/) * So what do the two pages above (where it isn’t showing) have in common? It’s that they aren’t really pages. 🙂 * If you go to the Shop link and View Source in your browser, look at the `` tag: * [http://d.pr/i/1eHHh/iKVPtfEy](http://d.pr/i/1eHHh/iKVPtfEy) * The class is “archive”, meaning it’s an archive, not a page. The `` tag on a page looks like so: * [http://d.pr/i/DrO5/2eDk1FDa](http://d.pr/i/DrO5/2eDk1FDa) * See how it has a class of “page” and a page ID? * So the issue is that you are telling the Shop Menu widget to show on a _page_ called “Shop” and a _page_ called “Product”, but there are no pages by those names. * My guess is that this has something to do with the plugin you’re using to set up the store, The Cart Press. I don’t have access to this plugin to test things myself, but you may need to adjust the Widget Visibility settings to match up with whatever types of templates TCP is generating. * You might also consider contacting their support folks and asking for help if need be. * Thread Starter [Jeffrey Driver](https://wordpress.org/support/users/jdriver/) * (@jdriver) * [11 years, 3 months ago](https://wordpress.org/support/topic/widget-visibility-not-working-correctly/#post-5752845) * Hi, * Thanks for your help. I discovered that TheCartPress plugin was also breaking sub items in the menu so I’ve deleted it and found another ecommerce plugin. * Seemed the easiest way, and all is fine now. * Cheers. * Plugin Contributor [Adam Heckler](https://wordpress.org/support/users/adamkheckler/) * (@adamkheckler) * [11 years, 3 months ago](https://wordpress.org/support/topic/widget-visibility-not-working-correctly/#post-5752853) * Glad to hear you got things working! * Let me know if there’s anything else you need. 🙂 Thanks! Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Widget Visibility Not Working Correctly’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [widget](https://wordpress.org/support/topic-tag/widget/) * 3 replies * 2 participants * Last reply from: [Adam Heckler](https://wordpress.org/support/users/adamkheckler/) * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/widget-visibility-not-working-correctly/#post-5752853) * Status: resolved