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Widget not showing

Viewing 3 replies - 1 through 3 (of 3 total)
  • katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @bigvibes — Thanks for using nRelate on your site. We see Most Popular up and running at the bottom of your posts and pages: https://www.dropbox.com/s/doe8k8aodkdzuer/Screenshot%202014-04-28%2012.43.51.png. Looks great!

    Let us know if we can help with anything else at all.

    – Katrina @ nRelate

    There’s no problem there. What I do have a problem with is the widget. I’ve set it up to appear in the sidebar but it does not show up no matter what I do.

    katrina@nrelate

    @katrinanrelate

    nrelate Support Rep

    @bigvibes — Thanks for clarifying. Are you using the widget to move Most Popular to your sidebar or are you using manual placement?

    If you’d like, we can meet with you via Webex (screen sharing like skype) to help you place Most Popular on your sidebar. A webex meeting generally takes around 30 minutes and we would work around your schedule to coordinate a meeting time with an engineer from our tech team. If you’d like to meet via webex please email support@nrelate.com.

    – Katrina @ nRelate

Viewing 3 replies - 1 through 3 (of 3 total)
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