Title: Widget not doing anything
Last modified: August 22, 2016

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# Widget not doing anything

 *  [jimblesm](https://wordpress.org/support/users/jimblesm/)
 * (@jimblesm)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/widget-not-doing-anything/)
 * I just added the widget to my website at [mortgage-tutor.com](http://www.mortgage-tutor.com),
   and when I tested the subscription I didn’t get any emails. I tried a couple 
   of email addresses and when I click “Subscribe”, after a few seconds the fields
   clear out with JS enabled but nothing else happens. If I disable JS, the page
   refreshes but otherwise nothing. I checked for Javascript errors but I didn’t
   see anything.
 * [https://wordpress.org/plugins/mailchimp/](https://wordpress.org/plugins/mailchimp/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mc_kath](https://wordpress.org/support/users/mc_kath/)
 * (@mc_kath)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/widget-not-doing-anything/#post-5742186)
 * Hey there jimblesm,
 * It sounds like the issue you’re having is similar to one that I’ve worked on 
   in some other threads, i.e. [https://wordpress.org/support/topic/subscribe-button-not-working-3?replies=8](https://wordpress.org/support/topic/subscribe-button-not-working-3?replies=8)
 * Ultimately it seems to be another plugin or script running on the page which 
   causes the interference, and as of yet I haven’t been able to pinpoint it.
 * The best recommendation when the form submission is not displaying the response
   messages as expected regardless of JS enabled or disabled would be to use an 
   alternate MailChimp form like the embed form.
 * Guide on how to grab your MailChimp embed form: [http://kb.mailchimp.com/lists/signup-forms/add-a-signup-form-to-your-website](http://kb.mailchimp.com/lists/signup-forms/add-a-signup-form-to-your-website)
 * Let me know if there’s anything else I can assist with!
 * -Kath
 *  [IKP](https://wordpress.org/support/users/ikp/)
 * (@ikp)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/widget-not-doing-anything/#post-5742240)
 * Mailchimp only sends subscription confirmation email for gmail address.
 * Hi,
 * I have this problem, that I only get subscription e-mail when signing up with
   gmail address.
 * When I sign up with for example: [biuro@ikpszkolenia.pl](https://wordpress.org/support/topic/widget-not-doing-anything/biuro@ikpszkolenia.pl?output_format=md)
   or other Polish providers, nothing happens.
 * Can You help?
 * I put mailchimp into popupally widget here:
 * [http://izakrejcapawski.pl/2014/09/temat-miesiaca-jak-odzyskac-klienta-juz-raz-sie-zawiodl/](http://izakrejcapawski.pl/2014/09/temat-miesiaca-jak-odzyskac-klienta-juz-raz-sie-zawiodl/)
 * Thanks,
    Iza
 *  [mc_kath](https://wordpress.org/support/users/mc_kath/)
 * (@mc_kath)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/widget-not-doing-anything/#post-5742241)
 * Hi there IKP,
 * I believe you may be using a different plugin than the one I’m able to help out
   with here in this support forum. It looks like you may be using a custom form
   or alternate plugin rather than the MailChimp List Subscribe Form plugin we troubleshoot
   in this forum.
 * Just to provide some insight though, when testing the form I did notice that 
   the from address on the opt-in confirmation email is a @ikpszkolenia.pl address,
   which is likely the cause of the issues delivering to other @ikpszkolenia.pl 
   email addresses. If an email is sent from MailChimp with the From address “person1@ikpszkolenia.
   pl” to the subscriber or tester email address “person2@ikpszkolenia.pl”, that
   receiving server will see that and it will think essentially “wait I didn’t send
   this, but it says I did, so it must be spam.”
 * If you have any additional questions about how to address issues of that sort,
   you would need to reach out directly to MailChimp technical support here: [http://mailchimp.com/contact/support/](http://mailchimp.com/contact/support/)
 * Please feel free to reach back out here if you have any questions about the specific
   WP plugin of this forum and we’ll be happy to help.
 * -Kath

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Widget not doing anything’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp/assets/icon.svg?rev=3156997)
 * [Mailchimp List Subscribe Form](https://wordpress.org/plugins/mailchimp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [mc_kath](https://wordpress.org/support/users/mc_kath/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/widget-not-doing-anything/#post-5742241)
 * Status: not resolved