Title: Widget Error
Last modified: August 21, 2016

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# Widget Error

 *  [nihil149](https://wordpress.org/support/users/nihil149/)
 * (@nihil149)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/widget-error-12/)
 * Hi,
 * I am trying to access my account but I cant Access it.
 * I am getting the error message
    Fatal error: Call to undefined function wp_enqueue_media()
   in /home/madam/public_html/blog/wp-content/themes/virtue/lib/widgets.php on line
   716
 * I see it but when i try to change theme or update anything it shows me error 
   which is highlighted above.
 * But I can View my Blog online on site.
    [http://www.madamrage.com/blog/](http://www.madamrage.com/blog/)
 * Can you please guide me if i could restore my setting for wp
 * Looking forward to hear from you.
 * Many Thanks
    Nihil

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/widget-error-12/#post-4146470)
 * Why are you using an old copy of WordPress? Were you aware that your site is 
   currently running a very real risk of being hacked? You need to upgrade WordPress
   asap. Try:
    – switching to the default theme by renaming your current theme’s
   folder inside wp-content/themes and adding “-old” to the end of the folder name
   using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management
   application your host provides.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or phpMyAdmin.
 * – re-uploading all files & folders – **except** the wp-content folder and the
   wp-config.php & root .htaccess files – from a **fresh** download of WordPress.
   Make sure that you delete the old copies of files & folder before uploading the
   new ones.
 * – running the upgrade manually via wp-admin/upgrade.php
 *  Thread Starter [nihil149](https://wordpress.org/support/users/nihil149/)
 * (@nihil149)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/widget-error-12/#post-4146535)
 * Hi Many thanks
 * Well, I asked the guys who are hosting our website.
 * They are charging us an insane amount of money to Restore Word Press Blog or 
   theme on the site as they integrated blog for us on website. So we don’t have
   any access to code or anything so we cant do it from Local Server.
 * Is there any other way to resolve this issue. if you could help that would be
   great.
 * Looking forward to hear from you.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/widget-error-12/#post-4146538)
 * Sorry but there is no other way to troubleshoot the site. wordpress.org distributes
   and documents the WordPress application but has no connection with any site running
   that software.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Widget Error’ is closed to new replies.

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)
 * [widget error](https://wordpress.org/support/topic-tag/widget-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/widget-error-12/#post-4146538)
 * Status: not resolved

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