Support » Fixing WordPress » Widget block not showing on widget page

  • calvincanisa

    (@calvincanisa)


    I have a brand new installation of WordPress 5.8. I go into the admin area to the widgets page and I add a widget to an area of the theme. When I go to the front end I can see the widget but if I go back to the widget page the block is not in the area I previously added a block and the area is empty, yet on the front end the block is there. If I use the theme customizer I can see the widget in the area and I am able to remove it but on the widgets page in the admin I do not see the widget in the area I added before. Also if I add a new widget to the same area the update button doesn’t change and I cannot update the area, so the whole widget page in the back end is not working. It works that you can add a widget to an area but if go go to another page and come back the area you added a widget is empty and so cannot update or remove a block from the area.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://wordpress.org/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time.

    Thread Starter calvincanisa

    (@calvincanisa)

    I disabled all plugins and used the default twentytwentyone theme and the problems is still there. I can see the block (navigational menu widget) on the theme customizer but not in the admin section of the widgets page

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    Are there any errors in the browser console?

    Thread Starter calvincanisa

    (@calvincanisa)

    There is yes. I looked before and there wasn’t but now there is

    Uncaught (in promise) TypeError: r is undefined

    block-serialization-default-parser.min.js:2:2504

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    What happens if you reinstall 5.8 via DASHBOARD -> UPDATES (and click the “reinstall” button)?

    Thread Starter calvincanisa

    (@calvincanisa)

    Yes I have done that twice and still the error remains. I thought of starting over but then I have to create everything from the start and not in the mood to do that. I honestly never seen this happen with WP but with the new way the widgets look and work I thought maybe that has something to do with it.

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    Thread Starter calvincanisa

    (@calvincanisa)

    No offense but it seems WordPress is going haywire because on a different site I have multiple areas on the widgets page but on the theme customizer widget section I only have one area. I thought it’s my hosting but I’ve tried multiple hosting accounts all the same issue.
    Now you are asking me to install a plugin to make the default WordPress system work correctly, which by the way didn’t make any difference.
    After 10 years of working with WordPress it is a no longer an option and I should find something else.
    Thanks for the help though I appreciate it very much

    Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    I’m wondering if your theme, plugins, or PHP version might be incompatible with the new widgets as blocks screen. Installing the plugin reverts WP to the old behavior.

    Thread Starter calvincanisa

    (@calvincanisa)

    I think it might be so I installed that plugin and now I can see the blocks again. I am using PHP 7.4 but I can easily switch to 8?

    Thanks for the help

    bethmarlatt

    (@bethmarlatt)

    @calvincanisa did you ever resolve this? I have the same issue in my header widget area. The link in one of the buttons doesn’t go anywhere.

    It fixed itself when I changed the “variation” / block button orientation from horizontal to vertical the link started working.

    • This reply was modified 10 months ago by bethmarlatt.
Viewing 11 replies - 1 through 11 (of 11 total)
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