Title: why " Users who can receive push notifications" dramatically decrease?
Last modified: September 1, 2016

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# why " Users who can receive push notifications" dramatically decrease?

 *  Resolved [junmisugi](https://wordpress.org/support/users/junmisugi/)
 * (@junmisugi)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/why-users-who-can-receive-push-notifications-dramatically-decrease/)
 * my total users are increase day by day. between total users and users who can
   receive push notifications, there is only 2 number. for example:
 *  total users: 153
    Users who can receive push notifications: 151
 * but now there are a lot difference. my question is why and how can i fix this?
 *  now:
 * total users: 198
    Users who can receive push notifications: 138
 * and it is decreasing
 * [https://wordpress.org/plugins/onesignal-free-web-push-notifications/](https://wordpress.org/plugins/onesignal-free-web-push-notifications/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [OneSignal Push Notifications](https://wordpress.org/support/users/onesignal/)
 * (@onesignal)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/why-users-who-can-receive-push-notifications-dramatically-decrease/#post-7543195)
 * Hello,
 * The Total Users number will never decrease and is the number of users that were
   ever subscribed. Once a user is registered to your app, the Total Users number
   is incremented.
 * The Users who can receive push notifications is the number of messageable or “
   subscribed” players you have. Two of the most common ways users unsubscribe is
   by clicking the gear icon that comes with each notification and unsubscribing,
   or by clearing their browser data which will also unsubscribe them.

Viewing 1 replies (of 1 total)

The topic ‘why " Users who can receive push notifications" dramatically decrease?’
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 * ![](https://ps.w.org/onesignal-free-web-push-notifications/assets/icon.svg?rev
   =3003897)
 * [OneSignal - Web Push Notifications](https://wordpress.org/plugins/onesignal-free-web-push-notifications/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/onesignal-free-web-push-notifications/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/)
 * [Active Topics](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/onesignal-free-web-push-notifications/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [OneSignal Push Notifications](https://wordpress.org/support/users/onesignal/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/why-users-who-can-receive-push-notifications-dramatically-decrease/#post-7543195)
 * Status: resolved