Why Trigger Update Checkout

  • Resolved johnosmond

    (@johnosmond)


    2 years, 5 months ago

    I have some fields in my checkout page that change values of other fields. When I select a tip it resets those other fields.

    The problem happens because the checkout is triggered when a tip is selected.

    This seems unnecessary. It would work better if it did not trigger. It doesn’t trigger anything when used on the cart page.

    Is there a way to make it work on checkout page more like it works on the cart page?

    Edit: This seems to only happen when the tip form is placed ‘Before Order Review’. But that is the most logical place to put it, so it’s still a problem for me.

    • This topic was modified 2 years, 5 months ago by johnosmond.
    • This topic was modified 2 years, 5 months ago by johnosmond.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter johnosmond

    (@johnosmond)

    2 years, 5 months ago

    This plugin is also triggering notices for required fields. So before a user (or me testing it) can add or remove a tip, all the required fields must be filled out first. Why? Please make it not do that. Thank you.

    Plugin Author railmedia

    (@railmedia)

    2 years, 1 month ago

    Hi there @johnosmond,

    Many thanks for your messages.

    I confirm the issues on your website. However, this is something that doesn’t happen on most WP/WooCommerce shops. I reckon the functionality you’re using on the checkout page conflicts on a certain level with the Order Tip plugin.

    I am not sure how you tested, but the same functionality applies to both the cart and the checkout pages in the sense that the order totals gets triggered when adding a tip.

    This can be changed by turning the Refresh the order totals on the Cart page and Refresh the order totals on the Checkout page options to “No”. These two options have been introduced in version 1.2.0. Please be advised that if you do set these two options to “No”, then the user will not see the tip instantly. Instead they will see it either after the order is placed or when they land on the checkout page (after presumably having added the tip on the cart page).

    If the functionality on your website is custom made, please take a look at the JavaScript buttons events and make sure your code doesn’t impact the <button> tags that are added by the Order Tip for WooCommerce plugin. Please filter out the .woo_order_tip class which belongs to the Order Tip plugin. The default behaviour of these buttons in the Order Tip plugin is to prevent submitting any forms (cart or checkout) when clicking the <button> tags, but this behaviour can possibly be overwritten by other JS scripts. I will think about changing the <button> labels to a different tag. However, until then, please update to version 1.2.0 of the plugin ASAP and we’ll take a further look from there.

    Best,
    Adrian

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Why Trigger Update Checkout’ is closed to new replies.